Food & Beverage Manager

Benefits (Full‑time Associates)

• Paid Time Off – 2.15 hours for every 40 hours worked = 14 days
• 7 Paid Holidays, 2 Floating Holidays
• Medical (through United Healthcare), dental, and vision insurance – available to you on the first of the month after your start date
• Competitive Matching 401K
• Health Savings Account
• Healthcare Flexible Savings Account
• Supplemental Medical Insurance including Accident Insurance, Critical Illness, and Hospitality Indemnity
• Supplemental Short‑Term Disability Insurance
• Basic Life and Accidental Dismemberment Insurance
• Basic Long‑Term Disability Insurance
• Life Insurance buy‑ups
• Employee Assistance Program
• Pet Insurance

• Sick Time (accrue 1 hour for every 30 hours worked)

• Competitive Salary
• Competitive Matching 401K
• Cash incentive programs

• Managing, coaching, and developing a team of committed hospitality professionals.
• Delivering exceptional guest and corporate experiences by setting high standards and finding new ways to exceed them.
• Managing food and beverage standards to deliver against our commitment to responsible business practices.
• Working closely with the Hotel Manager and finance team to set, monitor and refine budgets and drive revenue.
• Multitasking to oversee multiple food and beverage outlets, banquets, and in‑room dining facilities – as well as a number of managers and supervisors.

• Motivating and managing a team of front‑of‑house colleagues for food and beverage.
• Assisting with the budget, marketing plans and objectives and managing within those approved plans.
• Implementing and maintaining F&B sales/marketing programs.
• Mentorship and overseeing the development of employees.
• Hiring, training, empowering, coaching/counseling and conducting annual performance reviews.
• Directing the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations.
• Coordinating food and beverage operations with other hotel departments to ensure efficient guest service.
• Resolving guest complaints as appropriate to maintain a high level of customer satisfaction and quality.
• Implementing procedures to increase guest and associate satisfaction.
• Exercising quality control for both food and beverage.
• Maintaining standards of service and ensuring their implementation.
• Performing daily walk‑through to ensure full compliance with Department of Health regulations and brand standards.
• Coaching and counseling employees to reflect brand service standards and procedures.
• Maintaining schedules for multiple outlets each week based on forecast and event schedules.
• Ensuring all colleagues maintain current food and alcohol permits, at all times.
• Must be available to work evenings and weekends as needed.
• Other duties as assigned.

• Demonstrated ability to effectively interact with people of diverse socio‑economic, cultural, disability, and ethnic backgrounds.
• 3–5 years or more of progressive hotel Food and Beverage experience.
• Service‑oriented style with professional presentation skills.
• At least 3 years’ experience in a senior role in a food and beverage environment.
• Proven leadership skills.
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in a high‑volume concept, effective communicator, and ability to improve the bottom line.
• Clear concise written and verbal communication skills in English.
• Proficiency in Microsoft Word and Excel.
• Excellent organizational, interpersonal and administrative skills.
• Experience implementing new F&B concepts.
• Current and valid WA food handler’s and MAST permit.
• Prior experience with POS systems preferred.

$93,600 – $93,600.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.