Overnight Hotel Operations Manager

*
* Description:

*
* ** Hyatt Regency Bellevue on Seattle's Eastside
** is seeking an experienced
** Overnight Hotel Operations Manager
** to serve as the Manager on Duty during overnight operations.

This leadership role is responsible for the overall operation of the hotel during the overnight shift, ensuring a safe, efficient, and guest-focused environment. As the senior operational leader on property overnight, you will oversee hotel operations, coordinate responses to guest and building-related issues, and partner closely with Front Office, Engineering, Security, and other departments to ensure seamless hotel operations. The ideal candidate is a confident and experienced hotel leader who exercises sound judgment, makes independent decisions, and thrives in a fast-paced environment.

This role requires strong operational knowledge, the ability to lead through complex situations, and a working understanding of hotel building systems. While partnering closely with the overnight engineer, this is an operational leadership role rather than a maintenance position.

** The budgeted annual salary for this position is $80,180 - $82,000. Non-exempt, 45 hours per week.*
* ** As a colleague, we have you covered with amazing benefits and perks!*
* ** Benefits*
* + Medical, after 30 days of employment

+ Vision Insurance

+ Dental Insurance

+ 401(k) & Retirement Savings Plan (RSP)

+ Basic Life Insurance

+ Short Term Disability Insurance

+ New Child Leave & Adoption Assistance

+ Paid Time Off

+ Full-Time Colleagues:

+ 11 days (88 hours) earned for having 0 - 3 years of service

+ 16 days (128 hours) earned for having 4 - 8 years of service

+ 21 days (168 hours) earned for having 9  years of service

+ (6) Paid Holidays per year

+ (6) Sick Days (earned based on hours worked)

+ Compassionate Leave

+ Jury Duty Leave

** Perks*
* + Employee Assistance Program

+ Free Uniforms and Cleaning of your Uniform

+ Free parking

+ Discounted Rooms at any participating Hyatt location starting on your first day of employment

+ Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service
* + Free colleague meals during shift

+ Hyatt Colleague discount program

+ Tuition Reimbursement
* + ORCA Pass subsidy
* * Eligibility requirements may apply

When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide.

** Responsibilities*
* ** Hotel Operations*
* + Serve as the overnight Manager on Duty for the hotel with responsibility for overall overnight operations.

+ Provide operational leadership and direction for overnight departments while maintaining Hyatt service standards.

+ Make independent decisions that balance guest satisfaction, colleague safety, and operational efficiency.

+ Coordinate communication and response efforts between Front Office, Engineering, Security, Housekeeping, and other departments.

** Guest Experience*
* + Resolve complex guest concerns and lead service recovery efforts.

+ Handle guest disturbances, noise complaints, and sensitive situations with professionalism while consistently enforcing hotel policies.

+ Support VIP arrivals, special requests, and other operational priorities.

** Safety & Building Operations*
* + Lead the hotel's response to operational disruptions, emergencies, and building system issues, including power outages, water leaks, elevator issues, and fire alarms.

+ Partner with the overnight engineer to assess operational impacts, establish priorities, and coordinate hotel-wide response efforts.

+ Conduct routine property inspections to identify safety, security, and operational concerns.

+ Ensure accurate documentation and communication of significant overnight incidents.

** Front Office Support*
* + Provide leadership and guidance to the Night Audit and Front Office teams.

+ Ensure overnight operational and financial procedures are completed accurately.

+ Facilitate a seamless transition to morning leadership.

** Preferred…