Shift Manager on Duty

About the Bellevue Club and Hotel

Join the team at the premier athletic and social club on Seattle’s Eastside. The Bellevue Club is a vibrant gathering place merging 250,000 square feet of world‑class fitness facilities, four innovative dining spaces, and unique recreational areas. The property is also home to the Bellevue Club Hotel, a luxury 66‑room boutique hotel, and a full‑service spa. We are dedicated to wellness, luxury, and exceptional service.

The Bellevue Club Hotel is seeking a dependable, accountable, and proactive Manager on Duty for a full‑time role. This critical position serves as the operational leader during assigned shifts, ensuring seamless guest experiences, team alignment, and facility safety.

• Compensation: $29-$29 per hour.

• Act as Lead Authority:
  Assume operational guidance of the club and hotel in the absence of senior management, ensuring adherence to established policies.
• Resolve Escalations:
  Address and resolve guest or member complaints efficiently, following up with department heads to implement long‑term solutions.
• Administrative Support:
  Support the Business Office after standard weekday hours to assist members and prospective applicants.
• Staff Development:
  Participate in and facilitate staff training programs to maintain premium service standards.

• Secure the Property:
  Execute strict opening and closing checklists, including patrolling public areas, verifying back‑of‑house security, and locking down the facility.
• Monitor Systems:
  Oversee building alarm systems and maintain comprehensive knowledge of the central fire panel and detector locations.
• Log & Communicate:
  Document daily operational updates in the Bellevue Club logbook, reviewing notes from previous shifts to ensure seamless transitions.

• First Responder:
  Serve as the primary on‑site responder for emergencies using CPR, First Aid, or AED equipment as necessary.
• Incident Documentation:
  Investigate, log, and report safety hazards or medical incidents.
• Safety Training:
  Educate and drill staff members on fire, evacuation, and emergency protocols.

• Decision‑Making:
  Confident problem‑solver who anticipates operational needs and thinks steps ahead.
• Communication:
  Exceptional interpersonal skills with a commitment to a collaborative, team‑first environment.
• Reliability:
  Proven track record of accountability, punctuality, and handling high‑responsibility scenarios.
• Certifications:
  
  Current CPR/First Aid/AED certification (or willingness to obtain upon hire).

• Comprehensive Medical, Vision, and Dental insurance (eligible after 60 days).
• 401(k) retirement plan with a generous employer match.
• Complimentary access to world‑class club facilities, amenities, and group fitness classes.
• Generous employee discounts at our dining spaces, spa services, and retail products.
• Dedicated training, development pathways, and employee recognition programs.
• Free on‑site parking in a luxurious, newly remodeled work environment.