Front Office | Assistant Front Office Manager

As a colleague, we have you covered with amazing benefits and perks!

Hyatt Regency Bellevue on Seattle's Eastside welcomes you to lead with our Front Office Team, as our Assistant Front Office Manager. Here you will have an opportunity to be instrumental in the guest and colleague experience, leading our Front Office colleagues.

Located in the heart of Bellevue’s vibrant business and retail district, Hyatt Regency Bellevue is one of the largest and most highly regarded full‑service hotels on Seattle’s Eastside. With 732 guestrooms, extensive meeting and event facilities, multiple dining experiences, and convenient access to Bellevue’s shopping, dining, and business communities, the hotel serves a diverse mix of corporate, group, leisure, and international travelers.

Our guests recognize Hyatt Regency Bellevue for its central location, welcoming hospitality, comfortable accommodations, and dedicated colleagues. The hotel is proud of its strong reputation in the Bellevue market and its continued focus on delivering exceptional guest experiences while creating a workplace where colleagues can thrive.

At Hyatt, we believe in the power of belonging—of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job—it's a career for people who care.

As a Great Place to Work in the U.S. for thirteen years running, it's an award‑winning culture where you can bring your whole self to work every day, coupled with benefits that empower you to defy expectations and seek excellence.

The Assistant Front Office Manager reports to the Front Office Manager and assists with the leadership and daily operation of the Front Office division. This includes the Front Desk, Guest Services, Bell, and Concierge operations, as well as close coordination with parking, valet, door, and Security teams.

This role is highly involved in the day‑to‑day operation of the hotel and serves as a visible, accessible, and service-focused leader for guests and colleagues. The Assistant Front Office Manager will also serve as the hotel Manager on Duty, supporting the overall hotel operation, responding to operational needs, and ensuring a seamless guest experience across departments.

The ideal candidate is a hands‑on, colleague‑focused leader who understands that exceptional customer service is paramount. This individual will model Hyatt’s values, build trust, communicate effectively, develop colleagues, and create an environment where teams are empowered to deliver thoughtful and personalized hospitality.

• Assist the Front Office Manager with the daily leadership and operation of the Front Office division.
• Provide oversight of Front Desk, Guest Services, Bell, and Concierge operations.
• Serve as the hotel Manager on Duty, assuming responsibility for hotel operations, guest satisfaction, colleague support, and issue resolution during assigned shifts.
• Maintain a visible leadership presence in the lobby and throughout the hotel.
• Ensure that guests receive warm, efficient, personalized, and consistent service throughout their stay.
• Respond to guest concerns, service recovery opportunities, and operational challenges with urgency, empathy, and sound judgment.
• Empower colleagues to resolve guest needs and provide exceptional customer service within established guidelines.
• Partner closely with parking, valet, door, and Security teams to support a safe,…