Coordinator HR

Position Purpose

The Coordinator Human Resources position provides administrative/clerical support to one or more areas of Human Resources(e.g.H.R./Payroll Processing,H.R.Retail Support,Employment,Training and Development,Employee Record Retrieval, Compensation).

• Act as liaison between Human Resources and employees, both in Retail and Backstage, regarding Human Resources/Payroll-related issues.
• Administer Department Manager payrate increases in conjunction with contractual pay increases for various contracts throughout the Seattle Division operating area.
• Assist with benefit time (Vacation/PTO/Sick) research questions received and provide resolutions to employees.
• Review and approve processing of online transactions submitted by all retail stores.
• Generate daily online transactions as needed for processing in Oracle System.
• Troubleshoot payroll problems.
• Assist Division HR Representative in support of hiring as needed.
• Communicate to customers Company H.R. policies, procedures and best practices.
• Provide administrative/clerical support as needed.
• Receive and respond to telephone and email Human Resources/Payroll-related inquiries and requests for information.
• Generate and distribute queries and reports.
• Maintain appropriate records, files and documentation including the proper handling of confidential and highly-sensitive information.
• Participate in the generation and distribution of written communications containing confidential and sensitive information.
• Interact with employees as well as internal and external departments and agencies in administering programs surrounding Company policies and Federal/State compliance issues.
• Experienced incumbents may serve as a technical resource to other, new and/or less experienced members of the Human Resources Support Group, in the areas of orientation, training and complex problem resolution.

Education Level: Minimum education for this position is a Technical or Associate degree or equivalent work experience.

Experience Level: 3-5 years in a general office environment (preferably Human Resources) in a large company. 3+ years of retail store experience (i.e. office, front-end, departments) preferred. Experience working with a unionized workforce is preferred.

• Excellent interpersonal and verbal communication skills.
• Must be able to manage confidential and sensitive information.
• Proficient computer skills, including Microsoft Office Suite programs, with a particular emphasis on Excel. Oracle/HCM experience helpful.
• Ability to work effectively with all levels of employees and management.
• Demonstrated strategic thinking skills.
• Strong problem-solving skills; able to solve a wider range of complex problems.
• Able to perform in an amenity environment while maintaining a high degree of customer focus.
• Able to organize and prioritize job tasks in a deadline-driven environment.
• Working knowledge of common Human Resource and Payroll practices, and Federal and State regulations.
• Detail-oriented with a high degree of accuracy.
• Retail Division:
  Retail experience and good knowledge of Company policies helpful.

The pay range is $25.38 to $38.03 per hour, but no less than the local minimum wage. Starting rates will vary based on location, experience, qualifications and the terms of any applicable collective bargaining agreement. Dependent on length of service, hours worked and any applicable collective bargaining agreement, benefits include medical, dental, vision, disability and life insurance, sick pay (accrued based on hours worked), PTO/Vacation pay (accrued based on hours worked), paid holidays (between 7-9 days annually), bereavement pay, and retirement benefits (pension and/or 401k eligibility).

March 26, 2025

None

• Sits for extended periods of time.
• Bending, stooping and twisting required periodically.
• Uses calculators, keyboards, telephone, and other office equipment in the course of normal workday.
• Workday is paced.

March 6, 2026