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Benefits Analyst

Total Rewards team is looking for a Benefits Analyst to assist with the administration of US benefits program offerings. In this role, you will help support the day-to-day responsibilities of administering our health and welfare benefits, including providing direct support to our employee population with all benefits related questions, enrollments, and escalations. The ideal candidate is empathetic, enthusiastic, and able to critically review and find solutions to complex problems providing leadership in achieving ongoing quality, productivity, and efficiency in the benefits area while managing team members within benefits and the day-to-day operations.

Assist in managing the administration of group benefit plans including but not limited to, medical, prescription, dental, vision, life insurances, and disability

Document and maintain procedures for benefit processes to provide a more streamlined and productive process

Serve as a subject matter expert in handling all responsibilities related to group insurance coverage and wellness program. Exercise discretion and independent judgment, when necessary

Function as a liaison between benefits/insurance vendors and employees/partners for our benefit programs including ensuring benefit enrollments for New Hires, Life Event changes, HSA contribution changes, and Status Changes are captured and implemented in a timely manner

Perform benefits data, benefits plan, and 401(k) auditing (e.g.: enrollment, eligibility, premium contributions, etc.) on a monthly basis for compliance with Plan document

Respond to employee inquiries regarding escalations questions

Support data-related requests from HR team members, manager, employees, and external vendors.

Interact with employees to answer questions, escalated concerns, and any Open Enrollment questions with a high degree of confidentiality, empathy, and customer service

Expand and improve benefits employee reference materials including knowledgebase articles, sites, guides, and targeted communications

Bachelor's Degree

2-3 years of experience in a Benefits role

Must have strong technical skills including Microsoft Office (Excel, Word, Outlook) and internet proficiency

Proficient in employee benefits and applicable laws and regulations including but not limited to ERISA, COBRA, HIPAA, ACA, and defined contribution plan knowledge

Strong organizational skills, high attention to detail, responsive, and self-motivated

Strong analytical and problem-solving skills

Qualified candidates must be legally authorized to be employed in the United State.

Experience:

Minimum 2+ years in a benefits administration role.

Industry Exposure:
Prior experience in a large company (5,000+ employees) is strongly preferred.

Strong Excel skills for data auditing and analysis.

Proficiency in employee benefits systems and HRIS platforms.

Knowledge of benefits compliance regulations (ERISA, COBRA, HIPAA, ACA).

Demonstrated ability to proactively research and solve benefits-related issues independently.

Able to escalate only when necessary.

Location:

Must be in the Eastern or Central time zones (preferred due to manager's location).

Remote Role:
Fully remote, but candidates in Eastern or Central time zones are preferred.

Immediate Hiring Need:
This role is a priority, and the company is looking to fill it as soon as possible.

KEY

SKILLS:

Benefits Analyst, Benefits, Total Rewards, Administration, Benefits Program, Health Benefits, Welfare Benefits, Excel, Employee Benefits, Laws, Regulations, ERISA, COBRA, HIPAA, ACA.