Gen AI Telecom Delivery Lead

Overview

The AI Delivery Lead is responsible for driving the successful execution and delivery of AI and machine learning (ML) projects s role involves coordinating multi-functional teams, optimizing processes, and ensuring that AI/ML models are effectively integrated into business operations. The ideal candidate will have a solid technical background, excellent leadership skills, and a passion for driving innovation through AI and ML technologies.

• Lead and manage AI and ML operations, ensuring alignment with organizational goals and objectives
• Collaborate with data scientists, data engineers, and UI developers to design, develop, and deploy AI/ML models and solutions
• Manage and evaluate the performance of AI/ML systems, making recommendations for improvements and optimizations
• Develop and implement operational strategies, policies, and best practices for AI/ML workflows
• Lead project timelines, budgets, and resources to ensure successful delivery of AI/ML initiatives
• Oversee the end-to-end delivery of product solutions, ensuring quality, timeline, and budget adherence
• Collaborate with stakeholders to gather requirements, define project scope, and establish clear deliverables
• Oversee development teams, ensuring smooth execution of agile processes and sprint planning
• Identify and mitigate risks to project timelines, resources, or scope
• Foster effective communication across teams, acting as the primary point of contact for project updates
• Manage project roadmaps, milestones, and release schedules to align with business priorities
• Support technical decision-making, working closely with architects and developers to deliver robust solutions
• Conduct regular project reviews to assess progress, identify challenges, and implement solutions
• Drive continuous improvement in delivery processes, tools, and methodologies
• Ensure customer satisfaction by managing stakeholder expectations and ensuring delivery success

• Operational Management:
  Proven track record in operational management, including senior clients and key BU executives
• Project Financials:
  Deep understanding of project financials and the ability to drive them
• Leadership:
  Ability to manage delivery heads, delivery executives, and engagement managers
• Customer Crisis Management:
  Ability to manage customer crises
• Experience in product engineering, project delivery, or software development leadership roles
• Proven experience in Agile methodologies such as Scrum or Kanban
• Strong understanding of software development life cycle (SDLC) and product management frameworks
• Excellent organizational and time management skills
• Strong communication and interpersonal skills for effective stakeholder engagement
• Proficiency in project management tools such as JIRA, Trello, or Azure Dev Ops
• Experience in cloud environments like AWS, Azure, or Google Cloud Platform (GCP)
• Familiarity with CI/CD tools and Dev Ops practices
• Knowledge of technical architecture, microservices, and API design principles
• Certifications such as Certified Scrum Master (CSM), PMP, or SAFe Agilist are highly desirable
• Leadership
  
  Skills:
  
  Strong leadership skills with an ability to drive cross-functional teams
• Communication
  
  Skills:
  
  Excellent communication skills, both oral and written
• Problem-Solving:
  Adept at solving complex problems and implementing effective solutions
• Experience:
  
  Minimum 10 years’ experience in a similar capacity or as Delivery Lead

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Healthcare including dental, vision, mental health, and well-being programs
• Financial well-being programs such as 401(k) and Employee Share Ownership Plan
• Paid time off and paid holidays
• Paid parental leave
• Family building benefits like adoption assistance, surrogacy, and cryopreservation
• Social well-being benefits like subsidized back-up child/elder care and tutoring
• Mentoring, coaching and learning programs
• Employee Resource Groups
• Disaster Relief

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and…