Global Account Manager - Physical Security

Red Cloud Consulting is a business and IT consulting company with local Puget Sound Enterprise and Mid-sized clients. Red Cloud seeks a Global Account Manager – Physical Security to support immediate client operations.

Seattle Business Magazine has recognized us, ranked #1 on their "Best Companies to Work for in Washington" for Mid-Sized Businesses list, awarded #1 Fastest Growing Company in Washington by Puget Sound Business Journal, and named on the Inc. 500/5000 list.

We are seeking a dynamic, experienced Account Manager with a strong background in the physical security industry to lead and expand our global team. This is a pivotal role for a charismatic leader who combines technical expertise, team-building skills, and client-facing excellence. You will be responsible for managing and growing a high-performing team (currently 25, expected to double within a year), guiding clients in complex decision-making, and ensuring the delivery of world-class security solutions.

• Client Engagement & Relationship Management:
  Serve as the primary point of contact for key clients, building trusted relationships and understanding their evolving security needs.
• Lead meaningful, technical conversations with clients to guide them in making informed decisions about security technology and operations.
• Proactively identify opportunities to add value and expand service offerings.

• Recruit, mentor, and manage a diverse, global team of security professionals.
• Foster a collaborative, high-performance culture that encourages growth and innovation.
• Develop and implement training programs to upskill team members and ensure technical excellence.

• Oversee the design, delivery, and management of physical security solutions (access control, CCTV, intrusion detection, etc.).
• Collaborate with engineering, design, and program management teams to ensure seamless project execution.
• Stay current with industry trends, emerging technologies, and best practices.

• Drive process improvements and standardization across global operations.
• Ensure compliance with client requirements, industry standards, and internal policies.
• Monitor key performance indicators (KPIs) and deliver regular reports to leadership and clients.

• 7+ years of experience in the physical security industry, with a proven track record in account management or client-facing roles.
• Demonstrated experience building, leading, and scaling high-performing teams (preferably in a global or multi-site environment).
• Strong technical knowledge of physical security systems and technologies (e.g., access control, CCTV, security integration).
• Exceptional communication and interpersonal skills; able to engage credibly with both technical and non-technical stakeholders.
• Experience managing complex projects and delivering results in a fast-paced, dynamic environment.
• Charismatic leadership style with the ability to inspire and motivate others.
• Bachelor’s degree in a relevant field (Security Management, Engineering, Business, or similar); advanced degree or certifications (e.g., CPP, PSP) a plus.
• Experience working with enterprise clients or in data center environments.
• Familiarity with security design tools (AutoCAD, Revit, BIM
  360) and project management methodologies.
• Multilingual or international work experience.

Compensation range for position is $150,000 – 250,000 OTE.

Benefits and bonus information can be found at

Red Cloud requires employees have the legal ability to work in the United States during their employment period. During onboarding, proof of eligibility to work in the United States will be requested. Red Cloud does not provide visa sponsorship.

Red Cloud is a boutique, business and technology consulting firm providing local companies with expert-level support for over two decades. Whether it’s to solve a specific business challenge or to provide additional support for an ambitious project, we can help bring even the most visionary endeavors to fruition.

Anchored by a foundation of "integrity-based consulting", the Red Cloud team of subject matter experts collaborate closely with clients to develop and implement high-level solutions, bringing stability, growth, and innovation together for long-term success. We provide a broad array of business and technology consulting services through Red Cloud’s core practices:
Data & AI, Delivery Excellence, Digital Solutions, Marketing & Sales, Privacy, Security, and Strategy & Transformation.

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