AI Security and Customer Engagement Advisor

Overview

The AI Security & Customer Engagement Advisor serves as a senior technical leader, strategist, and evangelist who bridges customer AI vision with Okta's Agentic AI Security and Identity offerings. You will have ownership and oversight over the technical leadership of sales, implementation, expansion, and long-term adoption for AI products.

In this role, you will act as a "Builder," focusing on creating laboratory assets while serving as a "Seller First" technical partner. You will define and message Okta's Securing AI strategy-ensuring customers, engineering, and sales remain aligned from the initial pitch to successful go-live and renewal.

• "Builder" Innovation: Lead the development of Lab/Demo assets and AI prototyping. Create "The Engine" for sales velocity by ensuring pricing strategies and technical execution are aligned with field reality.
• Asset Creation & Scaling: Develop reference architectures, whitepapers, and standardized POC guides
  . Create the "Backbone" of knowledge-centralized hubs and reporting dashboards—to scale AI expertise globally.
• Field Enablement & "The Loop": Provide strategic guidance to SEs, TAMs, and Professional Services. Act as the feedback loop, funneling field insights back to Product to close technical gaps and ensure the solution fits complex customer environments.
• Market Influence: Represent Okta's AI strategy at conferences and analyst briefings while building alliances with cloud and AI partners to accelerate innovation.
• Technical Leadership & Roadmap Influence: Act as the executive AI authority for Okta's portfolio. Partner with the CPO, CISO, and Engineering to influence roadmaps with "AI-first" innovations and modular, repeatable solution patterns
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• Full-Lifecycle Strategic Engagement: Serve as a trusted advisor to CISOs and CIOs. Lead high-impact POCs to secure "The Win," and remain engaged through outcome mapping to ensure the technical delivery matches the initial vision.
• Expansion & Churn Prevention: Identify technical upsell opportunities through successful usage. Partner with Post-Sales teams to develop runbooks and implementation guides that reduce manual effort and increase customer adoption.

• Domain Expertise: 10+ years in identity, cybersecurity, AI, or Data Science.
• Full-Lifecycle Perspective: Experience driving technical customer success beyond the initial sale, including implementation, health monitoring, and expansion.
• Technical Depth: Deep understanding of AI/ML technologies (anomaly detection, LLMs) and Agentic Frameworks (A2A, MCP, and relevant protocols).
• Executive Presence: Strong credibility with enterprise CISOs and boards, with a proven track record of shaping cybersecurity strategy.
• Operational Mindset: Ability to create repeatable playbooks and "backbone" assets that allow a sales organization to scale.
• Leadership Background: Prior experience as a CTO, Field CTO, or Distinguished Architect in a cybersecurity or SaaS company.
• Education: Advanced degree in a technical or business-related field.

#LI-SC #LI-Remote PID - P24677

The OTE range for this position for candidates located in the San Francisco Bay area is between: $255,000 — $383,000 USD. Below is the annual On Target Compensation (OTE) range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location.

In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit:  The annual OTE range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between: $206,000 — $342,000 USD.

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