M365 - IT Application Engineer, Leo Production Operations

Position: M365 - IT Application Engineer, Amazon Leo Production Operations
This job is with Amazon, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

DESCRIPTION:

Amazon Leo is low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we've designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.

Export Control :
This position requires that the candidate selected be a U.S. Citizen in order to comply with U.S. government-imposed requirements related to the nature of the work and/or where it will be performed.

M365 Engineering team configures, deploys and manages M365 productivity services, enabling collaboration through secure, reliable, and highly-available services. These services empower the daily operations for Amazon Leo Manufacturing and Amazon Leo for Government. We are seeking an M365 engineer to efficiently design, implement, and operate M365 suite in GCC High Environment. Primary focus will be on maintaining reliable and secure M365 collaborations services, troubleshooting  issues, and providing engineering support to our team.

Key job responsibilities
Key job responsibilities
- Design and implement Productivity application in Kuiper environments using Infrastructure as Code.
- Identify, research, recommend, and implement Microsoft 365 services such as Teams, SharePoint, Exchange, One Drive, Voice.
-  Serve as the administrator for M365 services such as Teams, SharePoint, Exchange, One Drive, Voice.
-  Enforce compliance with principals including: least privilege access, password management, Audit logging for all productivity applications.
-  Drive 3rd party secure collaboration efforts to accelerate Kuiper projects.
-  Partner with Amazon security organizations to ensure compliance with existing security policies.
-  Engage with and influence the key stakeholders and internal teams to ensure compliance, security and operational functional requirements are met or exceeded.
-  Create and implement automated processes that reduce manual efforts and increase overall efficiency and scalability.
-  Develop monitoring and reporting on the health, effectiveness and efficiency of productivity services.
- Develop and maintain documentation for the Microsoft 365 environment for both engineering audience as well as end users,

A day in the life
As a member of M365 you will join our morning standups to discuss progress on projects and services across the team. On meeting days, you will attend Operations reviews, Document reviews, and project meetings. The team also has dedicated engineering days where you will be heads down on development, operations, and support.
This is an excellent opportunity to join Amazon's world class technical team. While you will come to our team with your own diverse experience, you will have the ability to further develop your skills and grow your career within one of our most innovative programs. Our ideal candidate is highly autonomous, possesses strong communication skills and has project management experience. You should expect to work in a fast paced, highly collaborative environment.

About the team
This team collaborate with Amazon Security teams and key stakeholders to intake requirements and deliver a customer productivity experience to Project Kuiper specific resources.

BASIC QUALIFICATIONS:

- 5+ years of relevant IBM Cognos TM1/Planning Analytics work including system configuration, model building and developing reports or dashboards with TM1 experience
- Bachelor's degree in Computer Science, Software Engineering, MIS, or a related field
- Experience in IBM Cognos TM1/Planning Analytics work including system configuration, model building and developing reports or dashboards with TM1
- Experience building complex software systems that have been successfully delivered to customers
- Experience in corporate finance including budgeting/planning, forecasting and reporting
- Experience working with technical and business stakeholders from global cross-functional teams

PREFERRED QUALIFICATIONS:

- Knowledge of the capabilities and constraints of the SFDC CRM application coupled with a good understanding of HR business processes
- Experience implementing at least two full life cycle SFDC implementations successfully
- Experience in a test-driven and formal QA development environment, including development, staging, production (or equivalent) deployment cycles
- Experience working in an Agile or Scrum environment

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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