Solution Engineer; Pre-Sales - Mulesoft

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Sales

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce is looking for several Pre-Sales Solution Engineers to join our dedicated Mule Soft Pre-Sales Solution Engineering team, who are instrumental to Mule Soft's growth. As a Pre-Sales Solution Engineer, you will provide technical sales partnership to our sales teams and align our solutions to our customers' vision. The Mule Soft Sales team will rely on your technical and product expertise throughout the sales cycle.

You will be an integral part of the success for both our customers and Account Executives by performing technical discovery qualification, delivering product demonstrations and Proof of Concepts, delivering technical workshops, and making architectural recommendations. As a hardworking technologist and customer advocate, you will connect the dots between the technical solution to the business outcomes for the customer.

• Are "Salesforce Smart" and value knowledge, Innovation, Integration, can manage ambiguity and adapt to change
• Possess a "Get it Done" mentality with a drive for results while aligning values and vision with the direction of the team
• Have a desire to "Win As A Team"
• "Motivate and Champion" through development, ownership, gratitude, authenticity, emotional intelligence, inspiration and having a growth mindset
• Are a "Courageous Communicator", who is comfortable giving and receiving constructive feedback, and having difficult conversations
• Have strong "Values" of open communications, customer success, innovation, and a respect for the diversity of people

• Excellent presentation and composure abilities in front of all levels of technical and non-technical audiences
• A skillset to establish trust with clients, and the ability to influence key decision makers
• Hands‑on Java development experience and ability to code and debug against Java APIs is preferred
• Experience with cloud technologies - iPaaS, SaaS applications, cloud infrastructure, etc. is preferred
• Experience building and delivering Proofs of Concept (PoCs) and responding to functional & technical elements of RFIs/RFPs independently
• Ability to lead architectural discussions
• A passion for technology and an ability to translate that passion to impact business for our customers
• Ability to travel as needed and to work flexible hours
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

• Build trusted relationships with internal and external partners to qualify deals, identify business value, and provide technical guidance in order to set expectations to ensure customer success
• Conduct technical discovery meetings to document, analyze, clarify business and technical requirements to support detailed solution proposal
• Deliver architecture reframe and develop white‑boarding skills through shadowing and customer‑scenario role playing
• Respond to Request for Information/Proposal documents
• Work hands‑on with prospects and customers to deliver standard, customized and/or strategic solution demonstrations, white boarding, presentations, architecture workshops, and best practices that showcase the functional capabilities, competitive advantages, and…