Senior Program Manager; Supply Chain

We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries.

We’re bold, smart, agile, and fun.

Blueprint helps organizations unlock value from existing assets by leveraging cutting‑edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies.

At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands‑on experience with the world’s best technology.

We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint.

In this role, you will serve as a Senior Program Manager responsible for driving operational excellence and supporting system integration activities across enterprise delivery and factory operations. You will lead concurrent programs while operating in a fast‑paced, tactical environment that requires hands‑on execution, strong cross‑functional coordination, and strict adherence to 24–48 hour SLAs.

You will partner closely with engineering, supply chain, operations, and business teams to troubleshoot system issues, maintain data integrity (inventories), prevent operational delays, and implement continuous improvement initiatives. The ideal candidate brings program management expertise, ERP (SAP) experience, advanced Excel capabilities, and a strong background in operational or supply chain environments.

• Lead 2–3 concurrent operational and process improvement programs, ensuring alignment with business objectives and measurable impact.
• Manage and resolve system integrator requests within 24–48 hour SLAs, proactively identifying and eliminating operational blockers that could impact factory operations and rack delivery.
• Provide hands‑on troubleshooting and coordinate with internal engineering and external teams to resolve system and operational issues.
• Analyze operational, inventory, and ERP (SAP) data using advanced Excel and reporting tools to drive informed decision‑making and maintain data accuracy.
• Develop and standardize SOPs, process documentation, and reporting dashboards (Power BI / Azure Dev Ops) to improve visibility and performance tracking.
• Conduct root cause analysis (RCA) and apply continuous improvement methodologies (Lean Six Sigma) to streamline workflows and enhance efficiency.
• Communicate program status, risks, and performance metrics to stakeholders and leadership while driving cross‑functional alignment and change adoption.

Required:

• 5–7+ years of program or project management experience in operational, manufacturing, supply chain, or service delivery environments.
• 5–7 years of advanced Microsoft Excel experience (complex formulas, pivot tables, reporting, data analysis).
• 2–5 years of ERP system experience, preferably SAP.
• Demonstrated experience managing SLA‑driven workflows (24–48 hour response requirements).
• Proven ability to operate in fast‑paced, tactical environments requiring hands‑on execution.
• Strong analytical, problem‑solving, and decision‑making skills.
• Excellent written and verbal communication skills with the ability to influence cross‑functional stakeholders.
• Bachelor’s degree in…