SRE Ops Manager

Job Title:

SRE Ops Manager

We are looking for a high‑impact SRE Ops Manager who can lead independently, drive critical support initiatives, and communicate effectively with senior stakeholders and clients. If you're someone who can both speak and do, this is the role for you.

• Own and drive resolution of production issues end to end
• Proactively identify issues using observability and monitoring tools
• Lead major incident triage involving senior leadership (VPs / SVPs)
• Troubleshoot across the entire tech stack:
  Application, Database, Infra (Containers/Cloud), and Network
• Correlate data from various sources (logs, dashboards, recent changes) to determine root cause
• Deliver strong client communication and stakeholder management

• Proven production support experience with observability/SRE expertise
• Tools:
  Splunk (incl. APM & O11y), App Dynamics, Grafana, Red Metrics, 1000
  
  Eyes
• Infra & Cloud Debugging: VMs, Containers (Docker/Kubernetes), AWS, PCF, Azure
• Proficiency in network, firewall, API gateway, Linux/Unix
• Exposure to APM tools, NMON, Wireshark, UEM, Synthetic Monitoring
• Excellent communication – must be able to lead and speak confidently during high‑stakes incidents
• Comfortable working in a 24×7 environment

• Experience with Service Now, AIOps, and automated playbooks
• Development knowledge in Java, Python, and databases such as Oracle, Cassandra, SQL Server, MySQL, MongoDB

• Dev Ops profiles focused only on CI/CD tools, infra provisioning, or dashboard setup

Ready to take the lead in a critical, high‑impact role?