Transportation Procurement Program Manager, Global Supply Chain and Transportation Procurement

Description

Amazon's transportation network is one of the largest and most complex in the world—and keeping it financially accurate at scale is no small feat. As a Transportation Procurement Program Manager on the Global Supply Chain and Transportation Procurement (GSCTP) team, you will support the integrity of carrier payments and shipment manifests across multiple transportation modes. This is an opportunity to build deep expertise in transportation operations, contribute to process improvements, and collaborate with teams across finance, technology, and procurement to solve problems that directly impact Amazon's bottom line.

• Manage Off Manifest (OM) case workflows across multiple transportation modes, executing root cause analysis and supporting process improvements to reduce OM volume.
• Support payment resolution efforts by tracking and resolving carrier payment discrepancies and invoice disputes in coordination with Controllership and procurement buyers.
• Monitor and analyze OM and payment data, performance metrics, and trends—preparing inputs for Weekly Business Reviews (WBRs) and Quarterly Business Reviews (QBRs) and surfacing risks or anomalies to senior team members.
• Collaborate with cross-functional partners including Transportation Financial Systems (TFS), Controllership, Ship Tech, and carrier contacts to investigate and resolve manifest and payment discrepancies.
• Maintain governance frameworks, standard operating procedures (SOPs), and compliance controls supporting OM and payment resolution workflows.
• Contribute to automation and efficiency initiatives by identifying manual or repetitive activities and partnering with technical teams to streamline processes.
• Maintain accurate documentation of carrier engagements, issue logs, and resolution workflows to support team visibility and escalation management.

Global Supply Chain and Transportation Procurement (GSCTP) is an organization within Amazon's Worldwide Operations that manages and procures service provider contracts across Amazon's global transportation network. We hold strategic relationships with major supply chain and transportation providers and focus on obtaining the best cost, quality, and capacity for our customers. Our charter is to deliver solutions to Amazon's business and operational challenges—finding and developing the next breakthrough in logistics.

• 2+ years of project/program management experience
• Bachelor's degree in Supply Chain, Business, Engineering, Finance, or a related technical field
• 3+ years of using Microsoft Excel to manipulate and analyze large sets of data experience

• Experience with transportation management systems (TMS) or freight payment platforms
• Advanced Excel skills including VBA and macros for process automation
• Experience with root cause analysis or process improvement methodologies (e.g., Lean, Six Sigma, Kaizen)
• Experience building or maintaining operational dashboards or business reporting
• Experience working with carrier partners or procurement teams in a logistics or supply chain environment
• Familiarity with transportation invoice reconciliation, financial controls, or audit processes
• Experience writing clear requirements documents for process or technical improvement initiatives

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants:
Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely…