Account Manager II, Pickup & Returns

Overview

The Amazon Pickup & Returns team is looking for an Account Manager to join us in supporting Amazon’s automated, secure, self-service package delivery solution. In this role, you’ll have the opportunity to support a wide variety of partners that include national chains & franchisee locations.

Day to day you will be responsible for the engagement and communication with your assigned accounts, advocating their business needs internally, and developing processes that will allow our organization to efficiently scale in this rapidly growing space.

The Amazon Pickup & Return Account Management team has the unique privilege of being able to make a material impact on how customers physically interact with Amazon. Our team strives to provide best in class service and is dedicated to innovating on behalf of our customers. We encourage thinking big and there is plenty of room for a leader to make their mark and have a healthy mix of projects that stretch beyond their day to day responsibilities.

• 5+ years of digital advertising and client facing roles experience
• Bachelor's degree
• Experience in client or vendor facing roles with a focus in relationship management and negotiation skills
• Experience analyzing data and best practices to assess performance drivers

• 5+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experience
• Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below).

for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&DD insurance and option for Supplemental life plans), EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage, 401(k) matching, paid time off, and parental leave.

Learn more about our benefits at .