Senior Trade Compliance Program Manager, Global Trade Services

Amazon is looking for a Senior Trade Compliance Program Manager (PM) to build import and export risk management solutions for growing international businesses in the Trade Operations space. The Senior Trade Compliance PM is responsible for managing the strategy of a complex cross‑functional risk program independently.

As a Program Manager, you will manage escalations and meet with multiple stakeholders across different time zones to move business forward.

This position reports to the Americas Trade Compliance Operations Sr Manager in the Global Trade Services (GTS) function. GTS is responsible for providing global trade and product compliance support for Amazon businesses, creating efficient processes that meet demanding cross border regulations, while minimizing impact to the business.

• Set processes for Broker Management activities and liaise with brokers and other participants in the supply chain on a daily basis.
• Act as the main point of contact for regulators across the Trade space in North America.
• Set objectives, and drive improvements to your space and quantify with metrics.
• Partner with internal and external stakeholders including business teams, tech teams, public policy, trade, legal, and regulators to interpret and apply regulations.
• Oversee the rollout of controls and audits, including testing and measuring their effectiveness.
• Build flexible and scalable solutions across various customized technologies, business models/supply chain arcs, and country regulatory regimes.
• Stay informed on regulations and technologies relevant to your space and bring them into your risk management programs.
• Present organized plans to articulate the problem statement, the recommended solution, and milestones.
• Identify timelines and owners, and drive progress at the appropriate speed to reduce risk.
• Drive alignment by providing near and long term considerations and impacts, and highlight recommended trade‑offs and priorities.
• Drive the best way forward and build consensus when confronted with discordant views.
• Test assumptions by getting feedback from the right input providers across the company, and review metrics and benchmarks.
• Work with business intelligence engineers and technology teams to design, build and track key performance indicators and systems.
• Communicate risks, proposals, regulatory updates and strategies to internal and external stakeholders in meetings and documents.

• 8+ years of compliance, audit or risk management experience
• Knowledge of Microsoft Office products and applications at an advanced level
• Bachelor's degree or equivalent

• Project Management Professional (PMP) or equivalent certification
• Experience leveraging technology and implementing lean principles/Six Sigma methodologies to drive process improvements or equivalent
• Master's degree or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below).

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The base salary range for this position is  -  USD annually. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

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