Business Systems Engineer – Order to Cash; OTC
Listed on 2026-05-24
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IT/Tech
Business Systems/ Tech Analyst, IT Business Analyst, Data Analyst
About the Role
We are seeking a highly experienced Staff Business Systems Engineer specializing in Order to Cash (OTC) processes to lead the design, optimization, and scalability of enterprise business systems supporting quote-to-cash operations. This role partners closely with Finance, Sales Operations, Revenue Operations, IT, and Engineering teams to drive process excellence, automation, and system innovation across the OTC ecosystem.
The ideal candidate combines deep functional expertise in OTC business processes with strong technical systems knowledge, enabling scalable, compliant, and efficient business operations in a fast‑growing environment in compliance with ASC 606 and SOX standards.
Key Responsibilities- Drive the design, optimization, and ongoing support of Order-to-Cash workflows across Net Suite and connected systems.
- Configure and maintain Sales Orders, Invoices, Credit Memos, and Payment Applications within Net Suite.
- Support billing logic for subscription, milestone, and usage-based revenue models.
- Assist in automation of invoice generation, contract renewals, and collection workflows.
- Develop, implement, and support tax solutions across Order-to-Cash workflows.
- Support Net Suite ARM (Advanced Revenue Management) configurations for deferred and recognized revenue.
- Monitor revenue schedules and handle reallocation or deferral adjustments in compliance with ASC 606.
- Work with Finance to analyze revenue, unbilled receivables, and contract assets; assist in reporting and reconciliations.
- Partner with Rev Ops and Accounting teams to validate billing schedules, revenue arrangements, and item setups.
- Assist with close activities including billing completeness checks, deferred revenue reconciliations, and AR aging.
- Identify opportunities to streamline OTC processes such as invoice automation, customer communication, and payment collection.
- Contribute to a knowledge base of configurations, test cases, and system enhancements.
- Develop and support Net Suite customizations using Suite Script, Suite Flow, Saved Searches, Dashboards, and Suite Talk APIs.
- Bachelor’s degree in Information Systems, Computer Science, Finance, Accounting, Business Administration, or related field.
- 10+ years of experience implementing, configuring, and supporting enterprise business systems with strong focus on Net Suite ERP.
- 5+ years of hands‑on experience with Net Suite Order to Cash (OTC) processes including:
- Quote-to-Cash (QTC)
- Sales Order Management
- Billing & Invoicing
- Accounts Receivable (AR)
- Revenue Recognition
- Cash Application & Collections
- Deep expertise in Net Suite ERP modules and configurations related to OTC workflows.
- Strong experience with Net Suite integrations using APIs, middleware, and iPaaS platforms (e.g., Boomi, Workato).
- Experience integrating Net Suite with CRM, CPQ, billing, tax, payment, and revenue systems.
- Strong understanding of SaaS business models, subscription billing, and recurring revenue operations.
- Experience designing scalable business process automation and workflow solutions within Net Suite.
- Proficiency with Suite Script, Suite Flow, saved searches, reports, dashboards, and custom records.
- Experience supporting SOX compliance, audit controls, and financial data governance within ERP environments.
- Knowledge of accounting principles impacting OTC processes.
- Proven ability to lead complex cross‑functional ERP projects and system enhancements.
- Net Suite Administrator, ERP Consultant, or Suite Cloud Developer certifications.
- Experience with Salesforce–Net Suite integrations.
- Knowledge of ASC 606 revenue recognition processes.
- Experience in high‑growth SaaS or technology companies.
- Familiarity with data warehousing, BI/reporting platforms, and enterprise integration architecture.
The base salary range for this role is $188,000 to $275,000. The starting salary will be determined based on job‑related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits…
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