AWS Sr Product Manager Tech, AWS

Work hard, have fun, and make history at Amazon Web Services!

The AWS Support is searching for an innovative, passionate, and customer-focused product manager with a track record of delivery. We are looking for a relentless self-starter that will boldly do what’s best for the business to serve our customers; someone with a true pioneering spirit, willing to "get hands dirty" in a start-up environment while being able to optimize delivery against both short and long term goals.

You will be responsible for owning and driving the Well-Architected framework as well as Trust Advisor check contributions, used by the vast majority of large enterprises on AWS, responsible for driving new product enhancements. You will drive our 2p/ 3p partner and multi-cloud strategy and execution to deliver delightful experiences for customers. You will partner with multiple software engineering teams to build cohesive user experiences that provide high customer satisfaction and drive the top line for the business.

Your customers span both large public and private enterprises and you will be closely working with Sales and Account teams in increasing the top line. You will be at the forefront of Cloud technologies with interactions across the full breadth of AWS services.

The AWS Support provides technology and trusted expertise that intelligently anticipate and resolve AWS customer needs, helping them adopt, optimize, and operate se products, used by AWS customers and the support teams that help them, are vital to ensuring exceptional customer experiences on AWS. Our team owns customer‑facing applications like Personal Health Dashboard, AWS Forums, and Support Center. We are a highly innovative global organization revolutionizing the way customers engage and seek help from AWS.

Support provides a strategic advantage for customers adopting AWS and drives direct revenue to the business.

• 5+ years of technical product management with internet business experience
• 5+ years of working as a Technical Product Manager experience
• 3+ years of technical (software development, network development, IT, other related) experience
• 7+ years of full product life cycle experience
• 5+ years of P&L management and pricing experience
• 5+ years of creating written docs for development of new products experience
• 5+ years of enterprise security product experience
• 5+ years of product management in the cloud computing technology space experience
• Bachelor's degree in computer science, engineering, math, finance, or economics
• Experience in taking a product from conception & definition phase through engineering design and taking it to market
• Experience delivering large‑scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)

• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience working within teams delivering software products and features using agile methodologies

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.