IT Field Support Specialist ; in Washington

Job Description

Salary: $52,000 - Max negotiable based on experience.

The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. They conduct site surveys, assess and document current site configuration and user requirements, analyze existing requirements to prepare specifications for hardware acquisitions, develop hardware installation schedules, prepare drawings documenting configuration changes at each site, prepare site installation and test reports, train site personnel in proper use of hardware, build specialized interconnecting cables, troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment, install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling, maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems, follow standard operating procedures for the Connectivity Operations Team, support network upgrade projects or initiatives, and support end-user connectivity needs.

Great professional growth opportunity!

• No red tape!
• Competitive salaries
• Great Health/Dental/Vision/Other Insurance Benefits
• Excellent 401K plans
• 11 Paid Company Holidays & PTO Tiers
• Educational Reimbursement Programs
• Limitless environment where you matter
• Recognition of outstanding work and other employee incentives
• Opportunities for advancement

We are an equal opportunity employer.

All applicants must have the following: active tier authorization to view nondisclosed information that required an investigative screening exam and meet the minimum job requirements specified for applying position. All information provided is subject to verification. Must have a valid driver’s license and an acceptable driving record. A security background check is required; if you have already completed one, that is a plus!

• Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals.
• Well-versed in installing Windows, software, applications, antivirus and patches.
• Demonstrated ability to read and understand technical manuals and schematics.
• Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access).
• Able to manage time and priorities effectively.
• Able to work efficiently with minimal supervision.
• Proficient in working with end-users remotely.
• Demonstrated expertise in Microsoft Windows 7 and 10.
• Familiar with Active Directory security and policies.
• Excellent analytical and problem solving skills.
• Must be able to drive company vehicle.
• Must be available to work an 8 hour shift between the hours of 6am-6pm, as determined by management.
• Must be able to lift up to 50 pounds.
• The usual and customary methods of performing the job’s functions require the following physical demands: significant lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; periodic work in tight areas.

• MUST be CWIP Compliant - A+, Net+ or Sec+

• Minimum education and experience level:
  High school/GED and four (4) years of experience and Security+ Certification.
• Equivalent education and experience:
  Associate’s degree in a technical field and two (2) years of experience or a Bachelor’s degree in a technical field.