Project Manager, IT Project Manager, IT Consultant

Project Manager

• Acts as the primary point of intake for Dev Ops product team

• Owns the product end to end including the technical and functional roadmap

• Evangelizes a strong customer focus, serving as the voice of the customer with engineering resources to support technology investments.

• Leads product grooming and sprint planning sessions with appropriate engineering resources

• Act as functional SME for the development team

• Develops a high level understanding of all products and technology managed by the team

• Ensures Operational support and monitoring for the managed products

• Partners with business and internal/external stakeholders to understand current customer experiences, identifies areas of opportunity, creates the product vision and product roadmap.

• Partners with the Business to articulate product scope, ROI and benefits

• Manages the prioritization of the product backlog with key development and business stakeholders

• Collaborates with stakeholders and engineering to plan product releases

• Views the big picture of challenges facing customers (policy, process, technology) and creatively defines solutions

• Effectively communicate product details (design, technical, functional) to both technical and non-technical audiences

• Actively engages in team's support channels and helps answers/triage stakeholder questions