Customer Engagement PM - AI SME

Job in Bellevue, King County, Washington, 98009, USA

Listing for: Diverse Lynx

Full Time position
Listed on 2026-06-02

Job specializations:

IT/Tech
Technical Support, Cybersecurity, Systems Engineer, IT Support

Roles & Responsibilities:

Guides customers through secure Microsoft 365 onboarding and deployment using Fast Track methodologies.

Leads onboarding across M365 workloads, resolves technical blockers, and validates tenant readiness (identity, security, devices, network).

Troubleshoots configuration issues across identity, devices, collaboration tools, and core M365 services.

Requires strong M365 technical expertise, problem solving, structured communication, and experience in M365 admin, migrations, or adoption programs

Deep Microsoft 365 technical expertise across workloads.

Ability to execute ADGs, diagnose M365 configuration issues, and guide customers through secure deployment.

Strong troubleshooting skills across identity, CA policies, device management, collaboration governance, licensing, and workload readiness.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

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