Senior Systems Engineer

Position: Senior Systems Engineer - Applications
Senior Systems Engineer - Applications
Contract

Job Site :
Remote

Job No. : 32812

City :
Bellevue

State : WA

Pay Range : $56-$95/hr dependent on experience and location

Job Details:

BENEFITS: Medical, dental, and vision insurance, 401K, sick leave, and employee assistance program. Depending on your package selection, Averro offers PTO, paid holidays, and legal insurance.

EXTENSION/CONVERSION:
Eligible

ROLES & RESPONSIBILITIES

Senior Systems Engineer - Applications is responsible for the delivery, administration, and optimization of business applications that support plant operations and related enterprise functions, with primary ownership of computer guided procedure/work execution capabilities delivered through the Next Axiom Dynamic Work Execution Platform (DWEP), including the Dynamic Instructions (DI) product line and Hyper Service capabilities.

This role ensures the availability, performance, and reliability of mission-critical business applications, supports implementation and upgrade projects, and provides advanced technical leadership in application management. You will collaborate closely with plant operations teams, business users, IT teams, and vendors to implement, configure, and support enterprise applications hosted in on-premises, cloud, and hybrid environments.

Application Management & Support

• Serve as the primary administrative resource for business applications supporting plant operations, including EAM/ERP and related enterprise systems, with ownership of the digital work execution/Dynamic Instructions application suite.
• Plan, deploy, configure, and maintain enterprise applications in Windows and Linux environments, including DI authoring and execution components.
• Perform regular maintenance, including application patching, plugin updates, and configuration changes.
• Provide Tier 2/3 support, investigate and resolve application issues, and mentor staff on support for DI authoring, conversion, testing, and field execution usability issues.

Digital Instructions and Work Execution Enablement (DI/Hyper Service Specialty)

• Lead the conversion of existing procedures and work instructions into computer-guided Dynamic Instructions, using platform conversion tooling, then optimize and enrich the content to fully leverage the digital paradigm via DI authoring tools.
• Partner with procedure writers, planners, supervisors, and craft professionals to gather feedback and continuously optimize DI content for field performance, usability, and compliance.
• Validate, test, and optimize digital procedures using platform testing/performance tools to support reliable execution in operations.
• Develop and maintain governance friendly procedure/work package artifacts and system documentation that support controlled deployment and audit readiness (configuration, workflows, integrations, and customizations).

Integration & Optimization

• Support and optimize integration between enterprise systems and platforms such as IoT, GIS, SCADA, financial, and HR systems, including integration points needed to enable end to end digital work execution.
• Implement automation for application deployment, configuration, and monitoring to improve reliability and efficiency.
• Monitor system performance, troubleshoot issues, and prevent service degradation.

Compliance & Documentation

• Participate in business continuity planning, disaster recovery testing, and cybersecurity compliance efforts.
• Support audits and regulatory compliance (e.g., NQA-1, FERC, NERC, SOX) by ensuring application controls are in place and functioning.
• Develop and maintain system documentation, including configurations, workflows, integrations, and customizations.

Project Delivery

• Lead or contribute to system lifecycle initiatives, including selection, implementation, upgrades, and retirement, with accountability for DI/Hyper Service platform delivery outcomes.
• Collaborate with stakeholders to ensure minimal operational disruption during application deployments and upgrades.

ESSENTIAL QUALIFICATIONS

• Bachelor's degree in information technology, Computer Science, Engineering, or related field (or equivalent work experience).
• 7+ years of experience managing enterprise or business applications, with at least 5 years administering ERP/EAM platforms in a utility, manufacturing, or similarly regulated environment.
• Strong understanding of plant operations and business processes in regulated industries, ideally nuclear or utility sectors.
• Hands-on experience with ERP/EAM systems such as Oracle, IBM Maximo, Asset Suite.
• Proficiency in SQL, scripting languages (Power Shell, Python, Bash), and integration tools (APIs, ETL, Hyper Service middleware).
• Own and support the application stack for Hyper Service/DWEP, including services built on Node.js, Java, and hosted on Apache Tomcat
• Experience with cloud technologies (Azure, AWS) and hybrid environments.
• Familiarity with ITSM tools (e.g., Service Now) and ITIL processes.
• Knowledge of cybersecurity best practices for enterprise systems.
• Demonstrated ability to use digital…