Senior UX Designer, FBA and SCA

Description

Amazon Supply Chain Services (ASCS) is Amazon's suite of physical and digital services that help businesses transport, warehouse, fulfill, deliver, and plan/analyze their movement of goods, inclusive of both on- and off-Amazon volume. Our mission is to empower sellers and merchants of all sizes-from small businesses to large enterprises-by providing innovative solutions that streamline supply chain operations, reduce costs, and free up time for them to focus on scaling their businesses.

If you're passionate about enabling businesses to thrive and shaping the future of supply chain innovation, this is the team for you.

To support ASCS' rapid growth, we are hiring a Senior UX Designer to redefine the short-term and long-term seller experience with intuitive, innovative design solutions. In this role, you will be at the forefront of understanding seller needs and crafting seamless, user-centric experiences across platforms and touch points. You'll work closely with cross-functional teams, including product managers, engineers, marketers, researchers, and content writers, to design solutions that empower sellers and drive ASCS' continued success.

Key job responsibilities

- Bring forward innovative ideas and solutions and raise the bar on sellers' experience in managing their inventory, shipments, orders and distributions.

- Proactively pitch north star UX design vision and influence product strategy. Own and lead the discovery and strategize phases of a project.

- Effectively advocate and design for the customer through objective data such as customer insights, market analysis, balancing design with technical constraints/opportunities and business insights.

- Partner closely with business and engineering teams to plan and balance immediate changes with long-term, scalable solutions.

- Quickly and thoroughly creating user flows, wire frames, visual designs, and prototypes to effectively concept and communicate detailed interaction behaviors that support decision making and development.

- Proactively initiate, plan and prioritize design roadmap based on user research insights and interpreting analytic data.

- Present design work and influence cross-org UX partners, cross-disciplinary teams, and executive leaders.

- Use system-level design thinking to drive scalable design solutions.

- Models behavior that exemplifies Amazon Leadership Principles in their team.

- Be a champion for user-centered design culture and best practices in the design team and for cross-functional teams, help the UX team adopt best practices.

Basic Qualifications

- 8+ years of design experience

- Experience defining and maintaining design patterns and UX standards

- Knowledge of best practices for information architecture and design

Preferred Qualifications

- Experience in delivering design solutions for projects of large scope and complexity

- Experience with UX design of complex workflows

- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps

- Experience working with stakeholders to plan and execute programs that are strategic in nature

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit  (Use the "Apply for this Job" box below).  for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

Learn more about our benefits at   .

USA, WA, Bellevue -  -  USD annually