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Customer Adoption Strategy Architect
Job in
Bellevue, King County, Washington, 98009, USA
Listed on 2026-06-04
Listing for:
Smartsheet
Full Time
position Listed on 2026-06-04
Job specializations:
-
IT/Tech
IT Consultant -
Customer Service/HelpDesk
Job Description & How to Apply Below
Smartsheet is looking for a Senior Principal Customer Adoption Strategy Manager to lead customer adoption programs and drive value realization across onboarding and renewals. This role requires extensive experience in Customer Success or Product Management within a SaaS environment and offers remote eligibility from anywhere in the U.S.
The ideal candidate should possess strong program leadership skills and a deep understanding of customer dynamics in enterprise SaaS. You will collaborate with various teams to operationalize adoption frameworks effectively.
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