Dynamics 365 Business Technical Consultant

Dynamics 365 Business Central Technical Consultant Key Responsibilities

• 3rd Line Escalation Support:
  Troubleshoot and resolve complex technical issues escalated from L1/L2 teams, work with functional consultants and infrastructure teams to close critical issues.
• Scoping of Development CRs:
  Engage with clients to gather development-related business needs, assess feasibility, technical dependencies, and risks. Break down requirements into technical design documents, collaborate with the functional team for complete scope definition.
• Estimation and Dev Ops Preparation:
  Provide detailed estimates for development CRs. Document scope, risks, and dependencies, create and manage Dev Ops work items through the delivery lifecycle.
• Delivery of Development CRs:
  Execute full lifecycle: development, testing (including automated), documentation, and deployments across environments, work closely with QA and functional teams to validate the delivery, ensure timely and quality ticket closure.
• Best Practice Technical Reviews:
  Audit environments and code to ensure alignment with Microsoft best practices, recommend performance optimizations and refactoring where applicable.
• Technical Leadership and Mentoring:
  Provide guidance to team members, enforce development standards, contribute to architectural decisions, and foster a culture of continuous improvement through knowledge sharing and mentoring.

• Experience with full CR lifecycle in BC Dev Ops context.
• Ability to work closely with functional and client teams to convert user needs into technical deliverables.
• Strong estimation and documentation skills for client-facing outputs.

1 Billion Tech is an innovative software engineering services and technology product consulting company headquartered in Silicon Valley, USA.

Our global clients are distributed into multiple industry verticals including telco, financial services, logistics, security, capital markets, apparel and manufacturing. We believe in a core set of values which is an intrinsic part of each of our team members.