Program Manager - V

Job Description:

At least 10 years relevant experience required.

100% onsite 5 days a week, if person in Bellevue, start time will be 7am.

Locations: Bellevue, WA, Frisco, TX and Overland Park, KS

Interview process, 1st interview-virtual interview, 2nd interview will be onsite based on their location.

This position is accountable for leading transformation product management initiatives across enterprise-wide business and technology capabilities. The role manages a portfolio of complex, high-visibility transformation efforts that may include multiple product work streams, capability roadmaps, process modernization initiatives, stakeholder adoption plans, and tiered execution efforts with aggressive timelines and significant cross-functional dependencies. Within Transformation Product Management organization, this role acts as a trusted advisor, product strategist, and delivery leader.

The position partners with business, technology, finance, operations, and executive stakeholders to define product outcomes, prioritize demand, translate strategy into roadmaps, and deliver measurable business value. The role requires strong product management discipline, enterprise transformation experience, business and technical fluency, and the ability to drive alignment across teams with competing priorities. This role is focused on product-led transformation rather than traditional project administration alone.

Work may include initiatives with defined start and end dates, but success is measured by business outcomes, capability maturity, roadmap execution, adoption, customer and employee experience improvements, operational readiness, and sustainable value realization.

Scope of Support

The Transformation Product Management team supports enterprise transformation by connecting strategy, execution, and adoption across the following areas:

• Transformation strategy and roadmap management:
  Shape and maintain capability roadmaps that align leadership priorities, business objectives, technology dependencies, and measurable outcomes.
• Product intake, prioritization, and governance: Partner with stakeholders to evaluate demand, clarify problem statements, size business value, prioritize work, and support governance decision-making.
• Business capability and process modernization: Support initiatives that improve ways of working, simplify processes, enhance operational effectiveness, and enable scalable business capabilities.
• Cross-functional product execution: Lead multi-team work streams across business, technology, operations, finance, procurement, change management, communications, and vendor partners.
• Outcome tracking and value realization: Define success metrics, monitor progress against commitments, communicate risks and tradeoffs, and ensure delivered capabilities produce expected business value.
• Adoption, readiness, and change enablement: Coordinate readiness activities, stakeholder communications, release planning, training inputs, and sustained adoption for transformation capabilities.

Main Responsibilities:

Leadership, communications, and stakeholder alignment

• Own and direct the creation of product, program, and transformation communications, including executive updates, roadmap narratives, decision materials, release communications, and stakeholder readouts.
• Facilitate product reviews, steering discussions, prioritization forums, workshops, working sessions, and cross-functional team meetings.
• Translate complex business, technical, and operational topics into clear, decision-ready messages for senior leadership and executive audiences.
• Serve as a trusted advisor to stakeholders by understanding what matters to each business area while protecting the overall transformation objectives and enterprise priorities.

Product strategy, roadmap ownership, and scope definition

• Define the scope of transformation products, capabilities, and initiatives by connecting strategic objectives to clear problem statements, business outcomes, user needs, and measurable success criteria.
• Build, maintain, and communicate product roadmaps that reflect leadership priorities, capability dependencies, funding constraints, delivery sequencing, adoption needs, and operational readiness.
• Incorporate strategic factors into recommendations, including enterprise simplification, customer and employee experience, process efficiency, technology enablement, risk reduction, and value realization.
• Influence and manage change drivers, scope evolution, and competing priorities; help stakeholders understand tradeoffs, impacts, and legitimate scope shifts.

Risk, issue, and dependency management

• Identify risks, issues, decisions, and dependencies across broad portfolios of transformation work, product work streams, and related project efforts.
• Establish proactive communications, mitigation plans, escalation paths, and decision options to address delivery, adoption, funding, resourcing, vendor, and operational risks.
• Communicate risks and options in both business and technical terms, including…