Program Manager, Sub Delivery

Position: Program Manager, Sub Same Day Delivery
Description

The candidate will be working as a member of the Sub-Same Day (SSD) delivery team as we work to provide faster than same day delivery across North America. We are looking for a Program Manager with proven program management experience to own strategic, tactical, cross-functional, technology projects and programs within our Sub Same Day Delivery offering. These roles require scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes.

Cross-team coordination, project management and executive presentation skills are essential.

Key job responsibilities

Analyzing and solving operational barriers with a focus on understanding root causes and driving forward opportunities

Coordinating closely with internal and external stakeholders worldwide to proactively identify, optimize, track and report performance.

Developing and utilizing data inputs and KPI's to inform operational adjustments.

Define and create processes that will scale to meet growing business demands.

Partnering with Senior Managers, and other key operational and technical leaders across the organization.

A day in the life

This role will play a critical role in the expansion of the sub-same day program. It requires a high-level of ownership over the end-to-end process, the ability to think outside of the box, willingness to disrupt the current processes to create a new process, the ability to design sustainable solutions and influence stakeholders. This role requires scoping large ambiguous projects, managing to project timelines, and communicating to senior management on status, risks, and process/product changes.

Cross-team coordination, project management and executive presentation skills are essential.

Basic Qualifications

* Bachelor's degree in business, engineering, operations, supply chain, transportation logistics

* 3+ years of program or project management experience

* 3+ years of defining and implementing process improvement initiatives using data and metrics experience

* Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

* Experience using data and metrics to determine and drive improvements

* Experience working cross functionally with tech and non-tech teams

Preferred Qualifications

* 3+ years of driving end to end delivery, and communicating results to senior leadership experience

* 3+ years of driving process improvements experience

* Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

* Experience building processes, project management, and schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below). for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

Learn more about our benefits at .

USA, NY, New York - 81,600. USD annually

USA, WA, Bellevue - 82,700. USD annually