IT Manager WA - Bellevue

Overview

Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows. We believe everyone deserves to have their best body today and pursue their best life now.

This position is based on-site in the Greater Seattle Area.

As the national leader in providing cutting-edge, personalized body transformations, Sono Bello is the largest and fastest-growing cosmetic surgery practice in the nation, with over 100 locations.

• Oversee IT operations across service desk, infrastructure, networking, and endpoint management
• Accountable for service performance, including SLA/KPI tracking, operational trend analysis, and ongoing reporting on system, endpoint, and network health
• Escalation oversight and resolution of business-critical incidents
• Ensure onboarding, offboarding, provisioning, and documentation practices across all locations
• Oversee Azure infrastructure to maintain availability, stability, and cost control
• Maintain secure and compliant Microsoft 365 services aligned with enterprise standards
• Manage identity lifecycle within Entra , including access governance and conditional access
• Oversee Intune and Windows Autopilot for standardized and compliant device deployment
• Enforce Zero Trust and endpoint security controls
• Ensure network reliability and coordinate vendor support as needed
• Ensure operational compliance with HIPAA, SOC, and related regulatory requirements
• Oversee vulnerability management, patch compliance, and audit readiness
• Drive process improvements and operational efficiency through automation and standardization
• Provide leadership, mentorship, and performance management for IT staff
• Manage vendor relationships and support budgeting and cost oversight
• Support operational planning and stabilization of enterprise technology initiatives

EDUCATION AND EXPERIENCE REQUIRED:

• 7+ years of progressive IT experience with operational leadership responsibilities
• Experience managing IT operations in a multi-site environment
• Strong knowledge of Microsoft Azure, Microsoft 365, Entra , and Intune
• Working knowledge of Meraki networking solutions
• Experience building performance metrics and executive-level reporting
• Strong analytical, organizational, and communication skills
• Healthcare or regulated industry experience preferred
• ITIL, Azure, or Cisco certifications preferred

WORK ENVIRONMENT: Work onsite at the Corporate Office in Bellevue, WA for a minimum of 3 days a week. May work in remote office locations on Wednesdays and Fridays.

COMPENSATION:

At Sono Bello, we believe that our team members are the keys to our success. The compensation range for this role is $125,000 - $150,000 depending on experience.

BENEFITS:

• Medical
• Vision
• Life Insurance
• 401K
• EAP
• PTO & Paid Holidays

Compensation Range: $125,000 - $150,000 USD. Additional Bonus: $12,500 - $15,000 USD. Pay may vary by location and factors such as qualifications, experience, skills, and business needs. Sono Bello may adjust this range in the future. Full-time employees may also receive benefits such as incentives, equity, health coverage, 401(k) matching, paid time off, and parental leave.

Sono Bello is an equal opportunity employer.

Sono Bello is committed to equal employment opportunity for all applicants and employees. This description reflects the essential functions of the role but is not an exhaustive list of duties. The company reserves the right to modify duties and responsibilities at any time.