Support Engineer

Our client, a leading organization in the technology and corporate support sector, is seeking a Support Engineer to join their team. As a Support Engineer, you will be part of the IT Support Department supporting the Washington office. The ideal candidate will have strong troubleshooting skills, excellent communication, and a proactive problem-solving mindset which will align successfully in the organization.

*
* Job Title:

Support Engineer*
* *
* Location:

Bellevue, WA - Hybrid - Start 4 days a week in the beginning, as they are ramped up, they will be Tuesday/Wed/Thursday in office - but must be flexible based on events or offsites to support other days.*
* ** Pay Range:**   **$35.20 - $37.95 on Experis W2 (Benefits/PTO/401k)*
* ** Top 3 Must-Have HARD Skills & years of experience for each:*
* ** 1. Enterprise IT Support / Desktop Support (3-4+ Years)*
* Advanced troubleshooting of macOS and Windows devices.

Experience supporting hardware, software, peripherals, mobile devices, and SaaS applications.

Ability to independently resolve end-user issues in a corporate environment.

** 2. Executive Support & Workplace Technology (3+ Years)*
* Experience providing white-glove support to senior leadership and executives.

Supporting Microsoft 365, collaboration tools, identity and access management (Okta, Entra /Azure AD), and modern workplace technologies.

Strong communication skills and ability to operate in high-visibility situations.

** 3. Audio Visual (AV) & Conference Room Support (2-3+ Years)*
* Hands-on experience supporting Microsoft Teams Rooms, Zoom Rooms, conference rooms, EBCs, and all-hands spaces.

Troubleshooting displays, cameras, microphones, speakers, room controllers, and presentation technology.

Experience supporting executive meetings, customer presentations, and live events.

** What's the Job?*
* + Provide onsite technical support for employees, troubleshooting hardware, software, and network issues.

+ Support and maintain conference rooms, AV systems, and collaboration tools such as Microsoft Teams Rooms and Zoom Rooms.

+ Assist with onboarding and offboarding activities, including device setup and asset management.

+ Coordinate with remote IT teams to resolve escalated issues and improve service delivery.

+ Document support requests, troubleshooting activities, and resolutions accurately.

** What's Needed?*
* + 3-4 years of experience in IT Support, Help Desk, or End User Services environments.

+ Proficiency supporting macOS and Windows devices, SaaS applications, and collaboration tools.

+ Hands-on experience supporting AV systems in conference rooms and event spaces.

+ Strong troubleshooting skills across hardware, software, and network issues.

+ Excellent communication skills and ability to operate independently in a fast-paced environment.

** What's in it for me?*
* + Opportunity to work directly with senior leadership and executives, providing white-glove support.

+ Exposure to modern workplace technology, AV systems, and enterprise IT environments.

+ Autonomy to manage onsite support operations and make a meaningful impact.

+ Potential for career growth into senior support or IT operations roles.

+ Work in a dynamic, technology-driven environment with a focus on innovation and employee experience.

** Upon completion of waiting period consultants are eligible for:*
* + Medical and Prescription Drug Plans

+ Dental Plan

+ Vision Plan

+ Health Savings Account

+ Health Flexible Spending Account

+ Dependent Care Flexible Spending Account

+ Supplemental Life Insurance

+ Short Term and Long Term Disability Insurance

+ Business Travel Insurance

+ 401(k), Plus Match

+ Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

** About Manpower Group, Parent Company of:
Manpower, Experis, Talent Solutions, and Jefferson Wells.*
* _Manpower

Group® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions…