Technical Business Analyst

Technical Business Analyst

Role:
Technical Business Analyst

Location:

Hybrid (Mountain View, CA or Bellevue, WA)

Duration: 6+ Months

Job Description:

Responsibilities & Essential Functions

• Monitor and support the execution of fulfillment orders across the eCommerce/omni channel network

• Develop and create data tables to support day to day store fulfillment operations

• Create forecasting for fulfillment based on current plans and metrics in conjunction with Finance

• Engage and collaborate with IT/Data Engineering Team to align programs/projects in support of supply chain business objectives and strategies

• Identify, recommend and implement improvement opportunities in work methods, procedures, or equipment to increase throughput and/or quality.

• Monitor and analyze identified and established key operating metrics and assists in development and maintenance of an accurate measurement system.

• Leverage reporting and dashboards to drive process improvements resulting in reduced costs and improved service.

• Lead or participate on process improvement teams and prepares project reports for management.

• Monitor and maintain information related to Fulfillment through puts across all stages

• Act and support team as Subject Matter Expert on reporting capabilities and performance monitoring tools

• Strong Analytical skills

• Keen attention to detail and technical acumen

• Works independently to support Time critical Fulfillment operations. Holds decision making for monitoring and triaging any major system issues including escalation, resolution and communication to maintain/restore fulfillment operations.