Localization Technical Partner - Bilingual; Japanese & English

Localization Technical Partner
- Bilingual (Japanese & English) (18 months Fixed-Term Contract)

Bellevue, Washington, United States

The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world.

Job Summary:

This role works on the internal services that support the product development and marketing activities of the company. Day-to-day tasks include diverse range of responsibilities such as digital production, asset management and in-company general/technical support, all of which are related to the company's video game products.

FLSA Classification (US Only):
Exempt

People Manager:
No

• Support teams on video game projects by preparing hardware and software in a timely manner, ensuring secured environment, instructing team members how to play as necessary.
• Manage video game hardware and software assets.
• Participate in on-site support rotation.
• Provide game screens and footage capturing for various internal stakeholders including Localization and Marketing Teams upon business needs.
• Liaise with developers, stakeholders, project managers, Localization and Marketing teams (as well as other external parties when required) for matters related to localization, hardware and software assets, and other projects.
• Work as a point of contact of game footage localization, maintain and promote excellent relationships with internal marketing teams and business partners.
• Ensure prompt and accurate communications with understanding Japanese and American business cultures.
• Identify, research, and resolve complex technical problems.
• Coordinate with other teams or specialists to resolve technical problems.
• Document, track, and monitor the problem using applicable systems and tools.
• Support Manager, Localization Management, in handling variety of ad-hoc tasks/projects when needed.

• Three (3) to four (4) years of related experience.
• Bachelor's degree or equivalent experience required.
• Strong knowledge of Pokémon franchise would be a huge plus.
• Excellent communication skills in both English and Japanese.
• Experience in project coordination would be a plus.
• Proven ability to handle confidential information in a professional manner.
• Ability to work under pressure, with tight deadlines and shifting schedules.
• Technical knowledge of PCs, network technology, Nintendo hardware, Mobile devices etc.
• Advanced computer skills: ability to work with task automation scripts/macros, troubleshoot PC software/hardware/networking issues, etc. would be a plus.
• Comfort with troubleshooting new software and the ability to learn specialized technical programs.
• Experience working in IT Operations including knowledge of common, tools, methods, and techniques is a strong plus, but not required.
• Experience with video games (developing, playing, and/or translating).
• Self-starter, with strong organizational skills.
• Proficiency in Microsoft Office Suite.

Base Salary Range:
For this role, new hires generally start between $85,000.00 - $95,000.00 per year. The full range is $85,000.00 - $ per year. This range is applicable for the labor market where the role is intended to be hired. The final base salary is directly related to the candidate's qualifications and professional experience uniquely.

• Passion for Pokémon:
  Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do.
• Challenging the Expected:
  Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities.
• Integrity and Respect:
  Demonstrates integrity and respect by leading with…