Windows Systems Engineer, Region Services Corporate Infrastructure; Vector Team

Overview

Description Region Services Corporate Infrastructure (RSCI) delivers foundational Windows infrastructure services across Amazon Dedicated Cloud (ADC) environments supporting U.S. Government customers. Our team owns Active Directory, DFS, DHCP, DNS, Enterprise Configuration Manager (ECM), and Group Policy — services that every other team in the environment depends on.

Description Region Services Corporate Infrastructure (RSCI) delivers foundational Windows infrastructure services across Amazon Dedicated Cloud (ADC) environments supporting U.S. Government customers. Our team owns Active Directory, DFS, DHCP, DNS, Enterprise Configuration Manager (ECM), and Group Policy — services that every other team in the environment depends on.

This is a hands-on role for a Windows Systems Engineer who knows Windows infrastructure and is ready to transform how we manage it. Our direction is Infrastructure as Code; we need someone who can support production services today while building automation that eliminates manual operations tomorrow. You don’t need to be a deep expert in every service we own, but you need to be comfortable operating across all of them and confident enough to codify their configuration and deployment.

The position requires that the candidate possess and maintain an active TS/SCI security clearance with polygraph. The position also requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.

• Support and maintain Windows infrastructure services across multiple isolated ADC environments:
  Active Directory, DFS, DHCP, DNS, ECM, and Group Policy
• Build and maintain Ansible playbooks and Power Shell automation to manage service configuration, deployment, and lifecycle operations
• Troubleshoot and resolve service issues across the Windows infrastructure stack, providing escalation support for Tier 1/2 teams
• Migrate existing manual operational processes to code-defined, repeatable automation
• Define and monitor service health metrics; build and maintain alarming that enables proactive response
• Ensure services meet security compliance and hardening requirements in partnership with the Security Compliance team
• Create and maintain operational documentation including runbooks, architecture diagrams, and standard operating procedures
• Mentor junior team members on Windows infrastructure and automation practices
• Participate in on-call rotation for service-impacting events

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

AWS Infrastructure Services (AIS)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and Amaze Con conferences, inspire us to never stop embracing our uniqueness.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

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