Principal Product Manager - Tech, FBA

Principal Product Manager - Tech With Fba

Since 2000, Amazon has made its virtual shelf space available to third-party sellers, enabling them to reach hundreds of millions of customers, build their brands, and grow their business. Amazon's Worldwide Selling Partner Services (SPS) is an accelerator for these independent businesses to grow and develop, enabling every brand – from the small business with an idea to the large, multi-national corporation – to thrive and grow into a global selling success.

Fulfillment by Amazon (FBA) was foundational to this mission when it launched in 2006. At the time, the process of receiving a customer order, packaging it, dropping it off for delivery, and doing all of this fast was operationally taxing. FBA gave sellers the option to outsource order fulfillment, customer service, and handling returns to Amazon so they could spend more time inventing amazing products for customers.

Since then, Amazon has launched more services to support sellers' broader supply chain needs, including Amazon Warehousing and Distribution (AWD) and Supply Chain By Amazon (SCA). We are re-imagining key components of the Amazon supply chain services, such as inbounding to Amazon, as we broaden their reach to new customer types and evolve our network to meet diverse seller needs.

We are looking for strategic and innovative leaders to be in the driving seat for this journey.

Key job responsibilities include:

• Leading new, large product initiatives to define the long-term strategy and vision to meet emerging customer needs.
• Working with teams across Amazon to solve complex business and product challenges, proactively identifying gaps/opportunities to then develop a suite of products to ensure customer success.
• Helping clarify ambiguous issues and negotiating effective technical solutions between development, science, product, and business teams.
• Influencing the organization's product and technical roadmap and technical architecture and anticipating bottlenecks and escalating issues when required in order to ensure on-time delivery.
• Representing difficult trade-off decisions and solutions clearly to leadership to help them understand decisions and options.
• Leveraging technical knowledge to drive technical trade-off choices.
• Managing cross-functional and cross-organization communication to ensure all stakeholders are informed, and needs are aligned.
• Defining a data-driven product vision, developing business cases, requirements, and prioritizing competing opportunities.
• Understanding customer (external and internal) needs and executing to high expectations in a fast-paced environment.
• Working with engineering and science to build exceptional products.
• Partnering with teams across Amazon Product and Tech globally to identify and influence the development of new products and services.
• Interacting with stakeholders at multiple levels and in multiple locations, working with business, operations, tech, and BI teams to define and deliver solutions.
• Anticipating bottlenecks, providing escalation management, and making tradeoffs to balance business needs versus technical or operational constraints.
• Contributing to the technical design of new product features.