Principal TPM, Fulfillment Technology, Fulfillment Technologies

Description Amazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network by designing and building the software, hardware and processes that enable our customers to get what they want, when they want it. We put innovation into action, working alongside our employees in the Fulfillment Centers to move billions of customer orders globally. AFT is creating the future of fulfillment, and we are looking for people with big ideas and the drive to see them at work in the real world.

If you’re ready to innovate on a global scale, join us!

When a human looks at a picture of an item, they can easily identify what the item is and understand how to pick it up. Robots and every fulfillment process from procurement through delivery rely on an understanding of an item’s physical characteristics to make efficient fulfillment decisions. Our vision is to teach our systems to do what comes naturally to humans- identify items, describe them, and make fast, informed choices.

To solve these challenges at scale, we leverage a rich set of data including measurements, images, point clouds, and beyond. We then use a variety of techniques including computer vision, machine learning, and advanced statistics to create actionable insights for automated decision making and improved customer experience.

A successful candidate will be highly analytical, resourceful, customer-focused, team oriented, and will have an ability to work independently under time constraints to meet deadlines. You will have an established background in developing customer-facing experiences, strong technical capabilities, great leadership communication skills, and a motivation to achieve results in a fast paced environment. You will be experienced influencing without authority, exercising high judgment, and negotiating appropriate tradeoffs.

As a Senior Technical Program Manager, you will anticipate bottlenecks, provide escalation management and balance business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces is expected. You will develop functional specifications and work with tech teams to evolve new capabilities from prototypes to production systems.

If you enjoy a growing space at the intersection of multiple technologies - join us!

We are seeking a Principal Technical Program Manager. In this role, you will work with Robotics, Fulfillment/Supply Chain, Science and Software/Hardware Engineering teams to design technical solutions and drive corresponding roadmaps. You will prioritize work across multiple teams and stakeholders. You will align cross-functionality of systems and processes as we leverage production sensors to publish data products to stakeholders across the globe.

Additional responsibilities include collaboration with engineers, team managers, strategic planners, scientists and product leaders. You will help define quality of service improvements, design/development priorities, sprint ceremonies, and work prioritization across multiple teams and stakeholders.

Key job responsibilities

Experience driving multiple products through a complete lifecycle in parallel

Familiarity with high scale services

Experience combining hardware & software development

• 10+ years of engineering experience
• 7+ years of technical product or program management experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

• 8+ years of hands-on work managing complex technology projects experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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