Manager, Business Intelligence

Business Intelligence Manager

Headquartered in Plano, TX, Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we're creating smarter, sustainable and more connected experiences that empower people to live better.

SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit

We are seeking a highly skilled Business Intelligence (BI) Manager is responsible for leading the development and implementation of data-driven strategies to support organizational decision-making. This role involves overseeing the design and deployment of BI tools, and ensuring data accuracy and accessibility across the organization.

Key Responsibilities:

• Strategy & Analytics:
  Analyze channel sales trends to develop appropriate response and growth strategy including all business sales and marketing metrics
• Market Intelligence:
  Analyze market (e.g., industry structure, macroeconomic changes, competitive behavior, consumer sentiment). Deliver insights on trends/opportunities and assist with setting strategic direction.
• Business Intelligence & Reporting:
  End-to-end oversight and management of BI processes (data extraction, transformation & enrichment, accuracy/quality, availability, timeliness, etc.)
• Relationship Management:
  Build and maintain strong, collaborative relationships with key internal teams (Retail, Marketing, Finance) and external partners.
• Cross-Functional Collaboration:
  
  Lead initiatives with Sales, Product Planning, Supply Chain Management (SCM), and Marketing teams to align account strategies and maximize impact.
• Data-Driven Decision Making:
  Utilize advanced analytics tools to measure ROI, provide actionable insights, and report on program performance to key stakeholders.
• Performance Tracking:
  Monitor and forecast key account metrics, including quarterly sales results and annual forecasts, to ensure alignment with business objectives.
• Event Reporting:
  Oversee high-velocity events (e.g., Prime Day, Prime Big Deal Days, Black Friday) from planning to execution, including executive reviews, in-day performance tracking, and post-event analysis.

Minimum Qualifications:

• Bachelor's degree required; MBA preferred.
• 8+ years of experience in data analytics, business intelligence, and other related experience
• Demonstrated ability to interact effectively at both executive and operational levels within customer organizations and within Samsung Electronics America (SEA).
• Strong strategic thinking and a solutions-oriented approach to achieving near- and long-term success.
• Excellent negotiation and influencing skills, leveraging business analytics to achieve desired outcomes.
• Advanced presentation skills, including the ability to create compelling presentation materials.
• Proficiency in Excel (e.g., pivot tables, VLOOKUPs), Alteryx, SQL and other analytical tools.
• Willingness to travel up to 10% of the time.