Technical Account Manager, Inventory

The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising. Our technology helps advertisers reach the right audiences across the open internet—from streaming TV and podcasts to mobile apps, news, and more. Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide.

The scale of our platform brings unique technical challenges—from processing massive datasets in real time to building systems that operate reliably on a global scale.

What we do:

Technical Account Managers oversee integrations with clients, inventory/publisher partners, data partners and others. The TAM is responsible for guaranteeing the technical aspects of the assigned partner integrations (both new and ongoing) by providing necessary documentation and technical guidance. They serve as liaisons between our partners and Engineering teams. This candidate isn’t expected to build software, but will be leveraging multiple technologies and tools to manage complex and custom integration projects.

The Technical Account Manager should be a solution-oriented advisor and must be able to understand and communicate advanced engineering concepts to non-technical stakeholders. In addition to serving as a technical advisor the Technical Account Manager will also help identify new opportunities where our products can better help our partners’ businesses.

• Strong acumen for technical account problem solving – facilitate client’s technical understanding of Data Quality and provide quantifiable recommendations.
• Great written and verbal communication skills — act as a key advisor to our company’s largest clients and partners undertaking data ingestion, data cleansing and data integration projects; provide timely, professional customer service while keeping projects on track.
• Project management abilities — manage long-term integrations (multi-month), set timelines, keep stakeholders up to date, and independently drive the process forward. High attention to detail; experience with formal project management methods is a plus.
• Ability to influence people — advise clients on the best possible solution, even if not what the client initially thought they wanted; become a technical expert and consult accordingly.
• Fast learner — quickly grasp and explain new technical subjects to others.
• Selfless team player — interact with business, engineering, product and clients, representing diverse perspectives and personalities.

• Experience in a technical client-facing role
• Proficiency in JSON and REST APIs
• Experience with SQL and web technologies is strongly preferred
• Experience analyzing data to identify gaps and inconsistencies
• Experience working with large and complex datasets
• Experience in retail or e-commerce is desirable but not essential
• Experience working with clients, product, and engineering teams—ability to explain complex concepts to non-technical stakeholders

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The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs.

We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

[LA JOBS ONLY] The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652.

[SF JOBS ONLY] Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with…