Senior Director - Product Management

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Job Category

Product

Job Details

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all.

We are seeking a strategic and execution-minded Senior Director of Product Management with a strong builder mindset to lead the vision, roadmap, and delivery of our core platform infrastructure. In this role, you will lead a high-performing team of product managers responsible for building the runtime platform for Hyper Force - our AI-First, next generation, multi-substrate foundation for Salesforce.

As a pivotal leader in our Engineering & Infrastructure organization, you will bridge the gap between industry direction complex platform capabilities, internal engineering teams, and customer-facing experiences. You will define how Hyperforce powers both internal Salesforce operations and external customer-facing products—including serving as the foundational platform layer upon which our company’s Enterprise AI initiatives run.

• Strategic Vision &
  
  Roadmap:
  
  Own and execute the end-to-end product strategy for our core infrastructure platform, aligning platform capabilities with broader organizational and AI initiatives.
• Internal Platform Adoption:
  Work closely with cross-functional internal engineering, operations, and product teams to streamline onboarding and migration onto Hyperforce.
• Multi Substrate Customer engagement:
  Drive Hyper Force multi substrate roadmap, customer and partner stakeholders to deliver on the multi substrate Hyper Force vision.
• Support cutting edge AI work:
  Ensure our platform architecture reliably supports high-scale, next-gen AI workloads and data services across the enterprise.
• Team Leadership & Mentorship:
  Directly manage, hire, and develop a team of 3–5 Product Managers, fostering a culture of ownership, operational excellence, and user-centric platform design.
• Cross-Functional Stakeholder Alignment:
  Act as the primary liaison between infrastructure engineering, internal partner teams, and business executives to ensure seamless cross-team integration.
• Metrics & Operational Excellence:
  Establish KPIs, platform adoption metrics, and reliability benchmarks to measure product performance and velocity.

• 10+ Years in Product Management:
  Proven track record in a senior product leadership role within Infrastructure, Cloud Services, Enterprise Architecture, or Developer Platforms.
• People Leadership:
  Experience directly managing and growing teams of 3–5+ Product Managers.
• Platform & Infrastructure Expertise:
  Deep technical domain knowledge in cloud-native platform migrations, enterprise scale, multi-tenant architectures, and developer ecosystems.
• Cross-Functional Influence:
  Demonstrated success leading large-scale internal alignment and migration efforts across matrixed engineering organizations.
• AI Infrastructure Exposure:
  Familiarity with hosting, scaling, or enabling AI/ML workloads on cloud infrastructure.
• Communication:
  Exceptional ability to translate complex, low-level technical infrastructure concepts into clear strategic visions for executives and internal partners.

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Salesforce is an equal opportunity…