Store Support

Job Description Store Support Position

Purpose:

Associates in Store Support positions are responsible for a variety of non‑sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction.

Individuals in these positions must work cooperatively with other associates, vendors, carriers, and productively with little or some supervision, be detail‑oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store‑specific business objectives while supporting key operational responsibilities.

• Associate Coordinator – $22.50
• Export Associate – $22.50
• Janitor – $20.50
• Lot Associate – $20.50
• Office Associate – $21.50
• Order Fulfillment Associate – $21.50

The Home Depot offers various benefits as part of a total compensation package including paid vacation, paid sick leave, paid parental leave, six paid holidays, medical, dental, vision, tuition reimbursement, 401K with company match, ESPP, profit‑sharing bonuses, and/or other benefits (benefits vary based on the associate’s salaried or hourly status and full‑time or part‑time status).  for more information.

1. Salaried associates are eligible for 2 weeks of vacation in their first year; full‑time hourly associates will be eligible for 40 hours of paid vacation time after 6 months of continuous service; part‑time associates will be eligible for 20 hours of paid vacation time after 6 months of continuous service; temporary associates are not eligible for vacation benefits.

2. Sick time (Washington State, Spokane, and Tacoma):
Temporary associates will earn 1 hour of sick time for every 40 hours worked; full‑time associates will earn 1 hour of sick time for every 40 hours worked or 4 hours per month, whichever is greater; part‑time associates will earn 1 hour of sick time for every 40 hours worked or 2 hours per month, whichever is greater.

3. Sick time (Seattle):
Temporary associates will earn 1 hour of sick time for every 30 hours worked; full‑time associates will earn 1 hour of sick time for every 30 hours worked or 4 hours per month, whichever is greater; part‑time associates will earn 1 hour of sick time for every 30 hours worked or 2 hours per month, whichever is greater.

Available positions may vary depending on business need. Pay is dependent on the position offered and market location, and may vary depending on the individual’s job‑related knowledge, skills, experience, and availability.