Program Manager II, Global Carrier Management, Global Logistics Exports; Fulfillment & Operations

Job :  |  Services LLC

is seeking a Program Manager II to join our Global Logistics Exports team. In this role, you will develop optimized processes for handling export shipments to connected countries. You'll work on creating a cost‑effective, fast delivery service for customers in neighboring countries, managing customs clearance and last‑mile delivery.

• Develop and optimize processes for cross‑border shipping exports.
• Create efficient customs clearance and last‑mile delivery solutions.
• Analyze data using various tools to highlight successes and areas for improvement.
• Develop action plans and implement process improvements based on data analysis.
• Collaborate with cross‑functional teams to enhance the global shipping experience.
• Contribute to the globalization of B2C delivery services, setting new industry standards.

The day typically starts with team meetings to align priorities and ongoing projects. Throughout the day you will dive into shipping data analysis, identify trends and opportunities for optimization, collaborate with 3P customs and logistics partners, and develop and present process improvement proposals to leadership. You will also implement new shipping solutions to enhance the customer experience and maintain strong partnerships across the organization.

The Global Logistics Exports team at Amazon is dedicated to innovating and operating cross‑border e‑commerce shipping, fulfillment, and customs capabilities. We aim to make cross‑border shipping as simple, fast, and reliable as domestic shipping for customers in over 190 countries.

• 3+ years of program or project management experience.
• 3+ years of defining and implementing process improvement initiatives using data and metrics.
• Advanced knowledge of Excel (Pivot Tables, VLookUps) and SQL.
• Experience using data and metrics to determine and drive improvements.
• Experience working cross‑functionally with tech and non‑tech teams.
• Bachelor’s degree in supply chain, business, engineering, finance, or a related quantitative field.
• Experience working with and managing third‑party vendors.

• 3+ years of driving end‑to‑end delivery and communicating results to senior leadership.
• 3+ years of driving process improvements.
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
• Experience building processes, project management, and schedules.

Salary: $82,700.00 – $ USD annually.

Benefits include a comprehensive package with health insurance, 401(k) matching, paid time off, parental leave, and additional benefits. Learn more about our benefits at (Use the "Apply for this Job" box below)..

Location:

US, South Carolina, West Columbia.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.