Sr Program Manager - Vendor Management

Overview

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package. Employees enjoy wealth-building opportunities through annual stock grants, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

This position is on site at our Bellevue, WA office at least 3 days a week. It is not available for remote opportunity.

The Senior Program Manager-Vendor Management is an individual contributor responsible for leading T-Mobile’s enterprise Non T-Mobile Worker (NTW) program, ensuring governance, compliance, and operational excellence across the contingent workforce lifecycle. This role oversees the Managed Service Provider (MSP) and is accountable for vendor performance, service delivery, and adherence to contractual obligations. The Sr Program Manager partners with Procurement, HR, Legal, Finance, Security, and business leaders to ensure alignment with workforce strategy, financial controls, and risk management requirements.

Responsibilities include driving process standardization, policy compliance, reporting accuracy, cost optimization, and continuous program improvement. The role requires strong stakeholder engagement, data-driven decision-making, and the ability to manage complex, enterprise-wide programs in a dynamic environment.

• Lead the enterprise Non T-Mobile Worker (NTW) program, ensuring governance, operational excellence, and compliance across the contingent workforce lifecycle.
• Oversee and manage the Managed Service Provider (MSP), including performance management, SLA adherence, contractual compliance, service delivery oversight, and facilitation of quarterly business reviews (QBRs).
• Partner with Procurement, HR, Legal, Finance, Security, and business leaders to align contingent workforce strategy with enterprise objectives and workforce planning priorities.
• Provide oversight of end-to-end contingent worker processes including requisition intake, onboarding, offboarding, time and expense management, invoicing, and reporting accuracy.
• Lead initiatives to enhance process efficiency, strengthen controls, improve user experience, and drive cost transparency and savings opportunities.

• Bachelor s Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required)
• Acceptable areas of study include Business, Finance, Economics, Sales or related field (Required)
• 4-7 years - Experience in organizational programs, project management or related area (Required)
• 2-4 years - Supervisory or program management experience (Required)

• Program Management (Required)
• Budget Management (Preferred)
• Analytics (Required)
• Communication (Required)
• At least 18 years of age
• Legally authorized to work in the United States

Travel Required:

No

DOT Regulated Position:
No
Safety Sensitive Position:
No

Bellevue, WA Compensation Range: $108,600 - $146,900

Base Pay Range: $83,500 - $150,700
Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The actual pay will be based on factors such as location, qualifications, and experience.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus. Most corporate employees are eligible for a year-end bonus based on company and/or individual performance. To find the pay range for this role based on hiring location, .

At T-Mobile, our benefits exemplify the spirit of One Team, Together. Full- and part-time employees have access to the same benefits when eligible. Benefits include medical, dental and vision insurance, flexible spending accounts, 401(k), employee stock grants and purchase plan, paid time off and holidays, parental and family leave, family building benefits, back-up care, childcare subsidy, tuition assistance, and more. Additional voluntary offerings include AD&D, life and disability insurance, and discounts on mobile service, home internet, and commuter programs.

To learn about T-Mobile’s benefits, check out

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, disability, or any other status protected by law. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please email Applic or call  This contact is for accommodation requests only and not for inquiries about applications.