Sr Program Manager - Vendor Management

Overview

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

This position is required to work on site at our Bellevue, WA office at least 3 days a week. It is not available for remote opportunity.

The Senior Program Manager-Vendor Management is an individual contributor that is responsible for leading T-Mobile's enterprise Non T-Mobile Worker (NTW) program, ensuring effective governance, compliance, and operational excellence across the contingent workforce lifecycle. This role oversees the Managed Service Provider (MSP) and is accountable for vendor performance, service delivery, and adherence to contractual obligations. The Sr Program Manager partners cross-functionally with Procurement, HR, Legal, Finance, Security, and business leaders to ensure alignment with workforce strategy, financial controls, and risk management requirements.

Responsibilities include driving process standardization, policy compliance, reporting accuracy, cost optimization, and continuous program improvement. The role requires strong stakeholder engagement, data-driven decision-making, and the ability to manage complex, enterprise-wide programs in a dynamic environment.

• Lead the enterprise Non T-Mobile Worker (NTW) program, ensuring effective governance, operational excellence, and compliance across the contingent workforce lifecycle.
• Oversee and manage the Managed Service Provider (MSP), including performance management, SLA adherence, contractual compliance, service delivery oversight, and facilitation of quarterly business reviews (QBRs).
• Partner with Procurement, HR, Legal, Finance, Security, and business leaders to align contingent workforce strategy with enterprise objectives and workforce planning priorities.
• Provide oversight of end-to-end contingent worker processes including requisition intake, onboarding, offboarding, time and expense management, invoicing, and reporting accuracy.
• Lead initiatives to enhance process efficiency, strengthen controls, improve user experience, and drive cost transparency and savings opportunities.

• Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required)
• Acceptable areas of study include Business, Finance, Economics, Sales or related field (Required)
• 4-7 years - Experience in organizational programs, project management or related area. (Required)
• 2-4 years - Supervisory or program management experience. (Required)

• Program Management (Required)
• Budget Management (Preferred)
• Analytics (Required)
• Communication (Required)
• At least 18 years of age
• Legally authorized to work in the United States

Travel
:

Travel Required:

No

DOT Regulated
: DOT Regulated Position:
No, Safety Sensitive Position:
No

Bellevue, WA Compensation Range: $108,600 - $146,900

Base Pay Range: $83,500 - $150,700

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance.

To find the pay range for this role based on hiring location, .

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part…