Manager, Strategic Account Management - Toys

Position: (USA) Manager, Strategic Account Management - Toys
Position Summary...

What you'll do...

Role summary:

The Manager, Strategic Account Management leads the development and execution of account strategies to drive revenue growth and enhance customer relationships. This role involves collaborating with key stakeholders to align business objectives, overseeing team performance, and ensuring compliance with company policies. The position requires strong analytical skills to interpret business metrics and market trends, guiding decision-making and continuous improvement. By fostering a culture of accountability and professional development, the manager supports business goals while promoting ethical standards and operational excellence across strategic accounts.

About the team:

The team coordinates and oversees strategic account activities by partnering with key stakeholders to achieve customer and business goals. It fosters accountability, tracks progress, and drives continuous improvement. Members lead and develop associates through hiring, training, and mentoring while ensuring adherence to company policies and ethical standards. The team applies business acumen to interpret market trends and uses data analytics to recommend solutions.

It demonstrates product expertise to support sales and builds strong internal and external partnerships. The team leads complex sales proposals, manages onboarding, resolves escalations, and supports strategic planning and negotiation to deliver impactful results.

What you'll do:

* Develop and maintain strong relationships with key stakeholders to support strategic plans and business objectives.

* Lead account planning, forecasting, and sales presentations to drive revenue growth and customer engagement.

* Analyze business metrics and data models to identify opportunities and recommend solutions for complex issues.

* Oversee onboarding processes and ensure seamless integration for new accounts.

* Mentor and develop team members through coaching, training, and performance management.

* Ensure compliance with company policies while promoting ethical standards and continuous improvement.

* Collaborate cross-functionally to align strategies and enhance product assortment and customer satisfaction.

What you'll bring:

* Proven expertise in stakeholder engagement and relationship management to build and maintain effective partnerships.

* Strong business acumen with the ability to analyze data models, business metrics, and industry trends to inform strategic decisions.

* Demonstrated experience in account planning, forecasting, and driving revenue growth through cross-selling and product assortment strategies.

* Excellent negotiation skills with a focus on achieving mutually beneficial outcomes while adhering to company policies.

* Leadership capabilities in mentoring, coaching, and developing associates to foster high-performing teams.

* Ability to translate complex business requirements into actionable plans aligned with organizational goals.

Respect the Individual:
Demonstrates and encourages respect for all builds a high performing team seeks and embraces differences in people cultures ideas and experiences creates a workplace where all associates feel seen supported and connected through culture of belonging so associates thrive and perform drives a positive associate and customer member experience for all identifies attracts and retains the best team members

Respect the Individual:
Creates a discipline and focus around developing talent through feedback coaching mentoring and developmental opportunities promotes an environment allowing everyone to bring their best selves to work empowers associates and partners to act in the best interest of the customer member and company and regularly recognizes others contributions and accomplishments

Respect the Individual:
Builds strong and trusting relationships with team members and business partners works collaboratively and cross functionally to achieve objectives and communicates and listens attentively with energy and positivity to motivate influence and inspire commitment and action

Act with Integrity Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values and leads by example to foster our culture supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers and the world around us eg creating a sense of belonging eliminating waste participating in local giving

Act with Integrity Follows the law our code of conduct and company policies and sets expectations for others to do the same promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of nonretaliation listens to concerns raised by associates takes action and encourages others to do the same holds self and others accountable for achieving results in a way that is consistent with our values

Act with Integrity Acts as an altruistic servant leader and is consistently humble selfaware honest and transparent

Serve our…