Sr Program Manager, SCOT-AIM NA; Fulfillment & Operations

Amazon Global Supply Chain Optimization Technology (SCOT) is tasked with building advanced, self‑learning systems to enhance Amazon’s supply chain efficiency. The Senior Program Manager – Stores, North America, will partner with retail leaders to develop data‑driven strategies that improve customer experience and operational performance.

• Analyze inventory and business performance data to identify action‑oriented insights that drive process improvements.
• Collaborate with stakeholders to identify opportunities and develop both short‑term and long‑term mechanisms, building compelling business cases and prioritizing initiatives with senior leadership.
• Lead program management efforts to create new capabilities, improve operational outcomes, manage product roadmaps, and deliver solution features.
• Facilitate cross‑functional collaboration across multiple teams, establishing clear accountability and project management chains.
• Monitor project execution, ensuring quality delivery on target dates while managing risks, escalations, and trade‑offs.
• Act as a subject‑matter expert, providing troubleshooting support and creating standard work, documentation, and training materials.

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan with company match

• 5+ years of program or project management experience.
• Experience using data and metrics to drive measurable improvements.
• Demonstrated ownership of end‑to‑end program strategy and delivery, including communication of results to senior leadership.

• 2+ years of driving process improvements.
• Master’s degree or MBA in business, operations, human resources, instructional design, or a related field.
• Knowledge of general AI tools and experience applying them to large‑scale operations.
• Experience designing, implementing, and scaling workforce development programs, forecasting needs, and leveraging analytics for program decisions.
• Proven ability to influence senior leadership through data‑driven insights.
• Experience collaborating across functional teams and senior stakeholders.

USA, WA, Bellevue –  -  USD annually.

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.