Manager, Transitions of Care

Manager of Transitions of Care

The Manager of Transitions of Care (ToC) is responsible for the leadership, management, and operational oversight of the Utilization Review and Care Management teams, ensuring the delivery of high-quality, patient-centered care across the continuum.

This role directs daily departmental operations, drives process improvement initiatives, and implements industry best practices to optimize care coordination, resource utilization, regulatory compliance, and patient throughput. The Manager collaborates with interdisciplinary teams, physicians, and organizational leaders to ensure departmental strategies and performance align with organizational goals, quality outcomes, and financial objectives.

The role is accountable for promoting effective care transitions, reducing barriers to care, and supporting efficient patient progression throughout the healthcare journey. The Manager ensures continuity, coordination, and appropriate utilization of services before admission, throughout hospitalization, and during discharge planning, facilitating safe and timely transitions to the next level of care.

Minimum Qualifications:

• Bachelor's degree in Nursing or Master's Degree in Social Work required. Master's degree preferred.
• Current Washington RN or Social Work independent license required. Certified Case Manager (CCM), or Accredited Case Manager (ACM) certification desired.
• Minimum of five years experience in Care Management/Utilization Management services required.
• Two years managerial experience is also required.

If this sounds like an environment where you'll thrive, we'd love to hear from you.