Principal Cargo Operations Manager, Air
Job in
Bellevue, King County, Washington, 98009, USA
Listed on 2026-07-31
Listing for:
Amazon
Full Time
position Listed on 2026-07-31
Job specializations:
-
Management
Supply Chain / Intl. Trade, Regulatory Compliance Specialist
Job Description & How to Apply Below
Principal Cargo Operations Manager
The Principal Cargo Operations Manager is a senior Individual Contributor responsible for building and operating Amazon Air's commercial air cargo capabilities across assigned territory. This is a dual-phase leadership role: during Phase 1 (Build & SME Leadership), each manager leads one or more dedicated functional work streams, such as regulatory compliance, infrastructure, international operations, cargo enablement, industry parity, or KPIs/Data/Standards and designing foundational systems from zero.
During Phase 2 (Regional Operations), each transitions to owning a geographic territory while retaining their build-phase specialization as a network-wide subject matter expert.
Key job responsibilities:
- Lead one or more of 6 functional work streams (Industry Parity, Regulatory Compliance, Cargo Enablement, Infrastructure, International Operations, or KPIs/Data/Standards)
- Develop SOPs, policies, and training materials for assigned domain
- Conduct gap analyses and site assessments; build inspection/audit mechanisms and compliance frameworks
- Partner with support resources to execute work stream deliverables
- Produce documents (white papers, business reviews, COEs) with data-backed recommendations
- Establish relationships with partner teams (ACAR, AvSec, FAST, GAO, Ops, Safety, SC&A)
- Define baseline metrics and build KPI dashboard infrastructure in partnership with DABI
- Support technology requirement definition and buy vs. build assessments
- Cross-train with other Cargo Operations Managers for continuity
- Own end-to-end cargo operations within assigned region
- Ensure regulatory compliance (TSA, CBP, FAA, airport authority, carrier SOPs)
- Drive quality metrics; serve as escalation point for complex cargo issues
- Conduct site inspections/audits; hold teams accountable to standard work
- Produce weekly/monthly business reviews with quantified performance data
- Coordinate with partner teams on customer requirements
- Maintain SOPs and KPI reporting; drive continuous improvement
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