USA) Manager, Technology Operations

Position: (USA) Manager, Technology Operations
Position Summary...

What you'll do...

Role summary:

The Manager, Technology Operations leads the planning, execution, and monitoring of multiple complex technology projects aligned with strategic objectives. This role oversees program financials, risk mitigation, and stakeholder communications while fostering cross-functional collaboration to ensure timely delivery and operational excellence. The position requires strong program management expertise, analytical skills, and the ability to influence across teams. By driving continuous improvement and aligning technology initiatives with business priorities, the manager supports organizational goals and promotes a culture of accountability, integrity, and high performance within the technology operations function.

About the team:

Our team manages the Post Purchase Seller Fulfilled Solutions (SFS) experience for Walmart Marketplace, focusing on seamless, cost-effective, and reliable seller-fulfilled logistics. We oversee activities such as shipping, order delivery, performance monitoring, feedback collection, and returns management. Committed to delivering a best-in-class customer experience, we aim to establish Walmart as the preferred marketplace for sellers who fulfill orders independently. Our innovative platform and services set the industry standard in e-delivery, driving operational excellence and fostering strong stakeholder collaboration to support Walmart's strategic goals.

What you'll do:

* Define and manage multiple medium to high-complexity technology projects within a program, aligning deliverables with strategic objectives.

* Develop accountability matrices, assign responsibilities, and establish milestones for program modules.

* Assess resource requirements, identify risks, and implement mitigation strategies to ensure successful project completion.

* Monitor project progress against schedules and budgets, leading cross-functional meetings to address issues and maintain program health.

* Communicate effectively with stakeholders, presenting data-driven recommendations and fostering consensus.

* Oversee technology-related process updates and support continuous improvement initiatives.

* Provide supervision, coaching, and development opportunities to team members, promoting a high-performing environment.

What you'll bring:

* Proven expertise in program and project management, including planning, estimation, monitoring, and control of medium to high-complexity technology initiatives.

* Strong financial management skills with experience in budgeting, forecasting, and cost control aligned to project delivery.

* Excellent stakeholder communication abilities, capable of influencing and building consensus across cross-functional teams.

* Solid understanding of organizational strategy, business operations, and technology landscape to align projects with strategic objectives.

* Proficiency in data analysis to assess risks, track progress, and drive informed decision-making.

* Demonstrated leadership in supervising, mentoring, and developing team members to achieve results.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see  Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.

Programs range from high school completion to bachelor's degrees, including English…