Restaurant General Manager
Listed on 2026-08-07
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Management
Operations Management, General Management
General Manager
The GM is the leader of the Potbelly shop! He or she should bring his or her positive energy each and every day to build and inspire our teams and to make Potbelly a fun place for our customers, too.
He or she should have the ability to see the big picture of running the business. Be able to coach and develop people, to execute outstanding product quality and exceptional customer service, and to build sales and control costs for each shift.
He or she should also be able to multi-task and follow Potbelly standard operating policies and procedures with essential areas of focus including:
- People
- Customers
- Sales
- Profits
Essential physical functions include the ability to work a minimum of 45 hours per week, stand/walk for 9-10 hours per day, lift up to 10 pounds frequently and up to 50 pounds occasionally, and work in both warm and cool environments.
Experience, education, and behaviors include knowing and teaching The Potbelly Advantage, having excellent communication skills, a sustained record of leading teams to success, and the ability to grow other leaders.
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