Sr Technical Program Manager, Global Fleet and Products Electrification and Infrastructure

This job is with Amazon, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

DESCRIPTION:

Amazon is committed to building a sustainable business for our employees, customers and communities. From leading The Climate Pledge to our goal of Net Zero Carbon by 2040, Amazon has consistently driven industry change. Deploying a fleet of 100,000 electric delivery vehicles is one major way we're making a difference.

The Technical Program Manager role will play a key part in supporting electrification across our network.

The Technical Program Manager will be responsible for owning our supplier quality workstream across our electrical infrastructure equipment portfolio. This will include building tools to intake issues across the equipment's lifecycle, resolve those issues, complete pareto exercises on the problems, and develop solutions across the installation phase and supplier base for improvement (including sparing strategies for the network). The TPM will develop this strategy, evaluate trade-offs and drive broad alignment with key stakeholders.

We seek a strong leader who can set priorities, communicate clearly, and consistently deliver results across diverse cross-functional teams.

Key job responsibilities
- Develop, implement and maintain the supplier quality roadmap for electrical infrastructure equipment.
- Verify Amazon quality standards are met at suppliers through in-person and remote audits.
- Define and roll out incoming inspection/first article inspection plans
- Monitor and report on supplier performance quality metrics and actions. Lead supplier quality issue resolution in partnership with engineering, construction and commissioning teams.
- Develop and support suppliers with quality improvement initiatives and Key Performance Indicators (KPI). Provide a feedback mechanism from suppliers to internal teams on joint quality issues. Work on concurrent projects, sometimes in multiple geographical regions.
- Develop network spare strategies to support electrical power distribution products powering 100K EVs.

A day in the life
Your day will be dynamic and impactful, focusing on driving quality improvements across our electrical infrastructure equipment portfolio. You'll collaborate with cross-functional teams, develop innovative quality management tools, and create strategic solutions that ensure the reliability and performance of our electric vehicle charging network.

About the team
We are building the largest and most advanced EV Fleet charging network in the world!

BASIC QUALIFICATIONS:

- 5+ years of technical product or program management experience
- 5+ years of working directly with engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- 5+ years of analytical, quantitative, communication, and presentations experience
- 5+ years of manufacturing, process, industrial engineering experience
- 3+ years of quality assurance team management experience

PREFERRED QUALIFICATIONS:

- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
- Expert knowledge in manufacturing processes, ISO-9000, quality control plans and failure analysis or problem solving methodologies.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants:
Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the…