Product Enablement Leader, Key

Job Description

Amazon Key for Business and Ring team seeks a senior leader to launch and scale a new business‑critical product portfolio. This role requires end‑to‑end ownership across product design, supply chain design and management, procurement, project finance, legal, business development, and customer support. The ideal candidate is customer obsessed, out‑of‑the‑box thinker, complex problem solver, strong collaborator, and should excel at delivering consistent and sustainable results independently in fast‑paced environments.

• Product Leadership:
  Enable end‑to‑end development from design through mass production, managing technical specifications, industrial design, and mechanical/electrical engineering requirements. Drive product roadmap aligned with customer needs across construction sites, retail locations, and community spaces.
• Supply Chain & Operations:
  Own complete supply chain design and management, including vendor development, component sourcing strategy, manufacturing process optimization, and quality assurance programs. Manage procurement of specialized components including custom‑made assemblies.
• Cross‑Functional Execution:
  Coordinate across legal, project finance, business development, and customer support teams to ensure seamless product launch. Manage Statement of Work agreements, compliance requirements, and regulatory certifications.
• Program Management:
  Oversee milestone delivery from multiple validation tests, managing build schedules, device allocation, and factory readiness reviews. Drive first‑party and third‑party testing protocols including environmental, mechanical, and electrical validation.

• Technical Expertise:
  Deep understanding of hardware product development, manufacturing processes, and supply chain operations. Experience with outdoor‑rated electronics, power management systems, and IoT connectivity solutions.
• Leadership Capabilities:
  Proven ability to deliver results independently in fast‑paced environments with ambiguous requirements. Track record of launching complex hardware products from concept to mass production.
• Problem‑Solving
  
  Skills:
  
  Demonstrated capability to navigate complex technical and business challenges, balancing cost, quality, and timeline constraints. Experience resolving cross‑functional conflicts and driving consensus.
• Customer Focus:
  Obsession with understanding end‑user needs and translating them into product requirements. Ability to balance professional security aesthetics with functional performance requirements.
• Success Metrics:
  Deliver supply chain efficiency for both forward and reverse legs, seamless customer and vendor experience, and expedite scale‑up of this product worldwide.

• 10+ years of product or program management, product marketing, business development, or technology experience.
• 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience.
• Bachelor's degree.
• Experience owning/driving roadmap strategy and definition.
• Experience with end‑to‑end product delivery.
• Experience with feature delivery and trade‑offs of a product.
• Experience as a product manager or owner.

• Experience owning technology products.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Job duties for this position include working safely and cooperatively with other employees, supervisors, and staff; adhering to standards of excellence despite stressful conditions; communicating effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and following all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

If you…