Sr. Comms Manager, Postpaid

The Senior Communications Manager, Postpaid (Sr. Comms Manager) builds and leads the PR strategy around T-Mobile’s postpaid offerings, crafting campaigns and serving as the subject matter expert. The role collaborates with marketing, business stakeholders, agencies, and partners to develop and execute strategic communications that drive earned media and advance T-Mobile’s differentiated value and experience narrative with media.

• Lead communications strategy and execution for T‑Mobile’s postpaid offerings, including benefits and other key differentiators.
• Create and execute bold storytelling ideas, opportunities and earned media strategies that break through with consumer and tech media, generate buzz‑worthy coverage, and reinforce T‑Mobile's leadership position.
• Partner closely with business, marketing, partner, and brand teams to identify opportunities, leverage data and insights, align messaging, and deliver integrated campaigns that drive measurable impact.
• Serve as a trusted advisor to senior leaders, bringing forward bold storytelling opportunities that advance business priorities.
• Build and maintain strong relationships with media, partners, and key internal stakeholders.
• Pinch‑hit on a wide variety of projects for the team in lock‑step with agency resources.

• Minimum of a Bachelor’s Degree plus 3 years of related work experience, OR an advanced degree with 1 year of related work experience, OR combination of education and experience deemed equivalent (Required).
• Acceptable areas of study include Communications, Journalism, English, PR or related field (Preferred).
• 4–7 years of experience in communications and media strategy at a PR/marketing agency or fast‑paced corporate communications/PR team.
• Strong verbal and written communication skills.
• In‑depth knowledge of what makes news and how to manufacture coverage without hard news.
• Ability to partner across the company and with different teams.
• Strong writing and editing skills.
• Experience developing and executing earned media campaigns for consumer brands, products or benefits is a plus.

• Thrives in a fast‑paced culture of change and innovation; able to think on your feet and pivot on a dime.
• Can work independently but knows when to provide relevant and timely updates to the right people at the right time.
• Self‑starter with a bias for action who takes ownership, drives momentum, and gets things done.
• Strong strategic thinker and problem‑solver who can navigate ambiguity and remain calm under pressure amid tight deadlines.
• Creative storyteller who can identify compelling opportunities and turn them into impactful communications programs.
• Highly organized with strong attention to detail, follow‑through and accountability.
• Works well with others whether leading or contributing to a project.
• Ensures productivity is enhanced and quality is delivered.
• Brings positive energy, curiosity, and a collaborative spirit, contributing to a high‑performing team culture that celebrates wins, values strong relationships, and has fun along the way.
• Positive interpersonal and communication skills, critical thinking, upbeat attitude, high integrity, persistence, and personal initiative are required.
• Minimum 18 years of age.
• Legally authorized to work in the United States.

Travel Required:

Yes

DOT Regulated Position:
No

Safety Sensitive Position:
No

$88,900 - $160,400

15%

Benefits include medical, dental, vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and holidays, parental and family leave, childcare subsidy, tuition assistance, and various insurance options. For more details, visit

T‑Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.

Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

For a candidate with a disability who needs reasonable accommodation at any point in the application or interview process, please let us know by emailing Applic or calling 1‑844‑873‑9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non‑accommodation related requests.